Guest Services Event Staff | Part-Time | Angel of the winds Arena

Everett, WA, USA|Onsite

Job Overview

Compensation

Type:

Hourly

Rate:

Exact $20.00

Benefits

401(k) savings plan

401(k) matching

Job Description

Oak View Group is a global leader in venue development, management, and premium hospitality services, specifically serving the live event industry. The company offers an unparalleled, 360-degree suite of services for an impressive portfolio of world-class owned venues. Their client list includes some of the most influential and highly attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions worldwide. Oak View Group’s expertise and innovation have positioned it as a frontrunner in delivering exceptional environments for live entertainment, ensuring that every event hosted under its umbrella is a memorable experience.

As part of the Oak View Group... Show More

Job Requirements

Must be at least 18 years of age
Previous experience in a customer service role preferred
Exceptional guest and client service capabilities and interpersonal skills
Outgoing and friendly personality required
Ability to work independently and remain flexible
Ability to remain diplomatic and provide exceptional guest service in solving guest situations and answering inquiries
Ability to stand, sit, walk, and climb stairs
Employee is occasionally required to lift 10 lbs, unaided

Job Qualifications

Must be at least 18 years of age
Previous experience in a customer service role preferred
Exceptional guest and client service capabilities and interpersonal skills
Outgoing and friendly personality required
Ability to work independently and remain flexible
Ability to remain diplomatic and provide exceptional guest service in solving guest situations and answering inquiries
Ability to stand, sit, walk, and climb stairs
Employee is occasionally required to lift 10 lbs, unaided

Job Duties

Provide exceptional customer service to all guests
Greet guests and collect tickets as they enter the building or section assigned
Ensure guest compliance with outside food/beverage and camera building policies
Usher guests to their seats and provide directional assistance throughout facility
Monitor guest conduct and provide assistance to guests
Assist in providing a safe and secure environment for IEC
Report any unsafe equipment or situations to supervisory staff immediately

Job Location

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