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Job Overview
Employment Type
Temporary
Part-time
Hourly
Compensation
Hourly
Exact $23.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid sick leave
401(k) with up to a 6% company match
Voluntary benefits including an UrbanSitter Membership and pet insurance
Pay Range $23 per hour
Job Description
Skywalker Vineyards Casual Guest Services Coordinators play an essential role in supporting the ongoing event operations at the prestigious Summit Skywalker Ranch. Skywalker Vineyards is a distinguished winery known for its dedication to crafting fine wines and delivering exceptional guest experiences within a serene ranch setting. As a company, the vineyard combines the art of winemaking with excellent hospitality services, making it a standout destination for wine enthusiasts and visitors seeking a refined experience. The Guest Services team operates as a critical part of the overall operational ecosystem at Skywalker Vineyards, working across different service areas including the front desk,... Show More
Job Requirements
- Minimum of 1 - 3 years of experience in a customer-facing role within any industry, hospitality or retail preferred
- demonstrated positive, strong customer service interest, skills, and experience
- ability to work in a fast-paced environment with changing tasks and priorities, with grace and enthusiasm
- knowledge of and passion for fine wines and winemaking
- demonstrative ability to work well in a team environment
- excellent organizational and administrative skills
- ability to move, lift, carry, push, pull objects weighing less or equal to 50lbs without assistance
- sit, stand, or walk for an extended period (8 hrs.)
- reach overhead and below knees, including bending, twisting, pulling, and stooping
Job Qualifications
- Minimum of 1 - 3 years of experience in a customer-facing role within any industry, hospitality or retail preferred
- demonstrated positive, strong customer service interest, skills, and experience
- ability to work in a fast-paced environment with changing tasks and priorities, with grace and enthusiasm
- knowledge of and passion for fine wines and winemaking
- demonstrative ability to work well in a team environment
- excellent organizational and administrative skills
Job Duties
- Supporting guest arrival and guest departure experiences, escorting guests to their suites, assisting with luggage, and offering concierge services
- preparing room key cards and conducting suite inspections prior to guests' arrivals
- maintain a high level of communication with all team members to ensure seamless service to all guests
- making flower arrangements for guest suites
- conduct inspections of all guest rooms prior to guest arrival
- food and beverage service including breakfast, lunch, and dinner service, along with wine tastings
- polishing glasses and flatware, getting the space back together
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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