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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement benefits
Employee Discounts
Training and Development
equal opportunity employment
Job Description
The St. Regis Bal Harbour Resort, located at 9703 Collins Ave, Bal Harbour, Florida, is part of the prestigious St. Regis Hotels & Resorts portfolio under Marriott International. Renowned for combining timeless glamour with vanguard spirit, St. Regis is committed to delivering exquisite guest experiences across more than 50 luxury hotels and resorts worldwide. The brand began with the original St. Regis Hotel in New York, established by John Jacob Astor IV in the early twentieth century, and has since become synonymous with bespoke, anticipatory service characterized by classic sophistication and modern sensibility. Known for its signature Butler Service, St.... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- No related work experience required
- No supervisory experience required
- Ability to communicate clearly and professionally
- Customer service orientation
- Ability to work as part of a team
- Basic physical ability to stand, walk, and lift up to 10 pounds
Job Qualifications
- High school diploma or G.E.D. equivalent
- No related work experience required
- No supervisory experience required
- Ability to communicate clearly and professionally
- Customer service orientation
- Ability to work as part of a team
- Basic physical ability to stand, walk, and lift up to 10 pounds
Job Duties
- Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities
- Contact appropriate individual or department to resolve guest calls, requests, or problems
- Follow up with guests to ensure satisfaction
- Receive, record, and relay messages accurately and legibly
- Respond to special requests from guests with unique needs
- Communicate VIP arrivals to designated personnel for escort and delivery of amenities
- Maintain professionalism and adhere to company policies and procedures
Job Criteria
Experience
No experience required
Job Location
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