Job Overview

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Compensation

Hourly
Range $15.00 - $19.25
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Professional development opportunities

Job Description

Franciscan Missionaries of Our Lady Health System is a prominent health care innovator operating primarily in Louisiana and Mississippi. The health system is recognized for uniting outstanding clinicians, state-of-the-art technology, and leading-edge research to provide exceptional patient care. Serving a wide spectrum of communities, from large tertiary medical centers to smaller, close-knit community hospitals, this health system offers diverse career opportunities. Their commitment to delivering compassionate care, especially to those most in need, is at the core of their mission. They focus on promoting health, wellness, and spiritual wholeness while fostering a culture of continuous improvement and innovation. With an award-winning team and the latest technology, the organization stands as a leader in health care excellence and community service.

The role involves anticipating and fulfilling the needs of patients, guests, physicians, and team members both in person and via telephone communication. Providing service with warmth and friendliness, the position requires upholding strict organizational standards related to service quality, safety, and privacy. The ideal candidate will play a pivotal role in ensuring a welcoming and supportive environment for all stakeholders while adhering to all institutional policies and regulations. This position provides a crucial interface among patients, medical professionals, and administrative staff, emphasizing responsiveness and care. As a part of this health system, employees find an environment that supports growth, career development, and a meaningful impact on the community they serve. This role is perfect for those who value compassionate care and want to contribute to the mission of enhancing health and wellness across diverse populations. The employment type and salary details are consistent with industry standards in healthcare support roles within this geographic region, focusing on stable, rewarding work in a reputable health system.

Job Requirements

  • High school diploma or equivalent
  • Experience in healthcare or customer service preferred
  • Excellent communication skills
  • Ability to maintain confidentiality
  • Strong interpersonal skills
  • Reliable and punctual
  • Ability to work in a fast-paced environment

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a healthcare or customer service role preferred
  • Strong communication skills
  • Ability to handle multiple tasks efficiently
  • Knowledge of healthcare privacy regulations
  • Proficiency with telephone and in-person communication
  • Friendly and compassionate demeanor

Job Duties

  • Anticipate and fulfill the needs of patients, guests, physicians, and team members in person and on the telephone
  • Use a warm and friendly manner to provide service
  • Uphold organizational service standards
  • Maintain safety and privacy standards at all times
  • Serve as a primary point of contact for patients and guests
  • Communicate effectively with all healthcare personnel
  • Support the coordination of care and administrative activities

Job Criteria

Experience

No experience required


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