Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $17.75
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
wellness programs
Job Description
Fairmont Grand Del Mar is a luxurious five-star resort nestled in the scenic beauty of San Diego, California. Surrounded by the charm of Los Penasquitos Canyon and basking in the warm San Diego sunshine, this elegant resort offers guests a unique blend of classic sophistication and modern comfort. The resort comprises 249 beautifully appointed guestrooms and suites, an 18-hole private golf course designed by renowned architect Tom Fazio, a world-class spa, and a variety of outdoor recreational activities including yoga, meditation, and archery. Guests have the delight of dining at one of six exceptional venues, highlighted by San Diego's only three-Michelin starred restaurant, Addison. Fairmont Grand Del Mar is not only committed to providing an unforgettable guest experience but also fosters a nurturing work environment where employee growth, development, and well-being are highly valued. This welcoming culture encourages a balanced life and continuous advancement for all team members.
The role of Guest Service Attendant is vital to the resort’s reputation for excellence and guest satisfaction. As a Guest Service Attendant, you will be the first point of contact for guests arriving at the hotel front drive, responsible for ensuring a smooth and pleasant arrival and departure experience. Your duties will include assisting guests by efficiently retrieving their vehicles, handling luggage with care, and delivering messages and other items within the hotel promptly. You will play an integral role in setting a warm, professional, and engaging atmosphere by consistently offering outstanding service and maintaining a strong presence in the lobby to assist guests whenever necessary. Knowledge of the resort’s various activities and amenities is essential to respond knowledgeably to guest inquiries and help enhance their stay.
This position offers a competitive pay rate of $17.75 per hour, making it an excellent entry-level opportunity for individuals passionate about hospitality and guest services. The job demands high reliability, excellent communication skills, and the ability to remain calm and courteous under pressure in a fast-paced environment. With an emphasis on teamwork, problem-solving, and attentive service, this role is perfect for those who enjoy working in a dynamic and cooperative setting. Joining Fairmont Grand Del Mar means becoming part of a prestigious hospitality group where your contribution makes a direct impact on the guest experience and where your personal and professional growth is supported every step of the way.
The role of Guest Service Attendant is vital to the resort’s reputation for excellence and guest satisfaction. As a Guest Service Attendant, you will be the first point of contact for guests arriving at the hotel front drive, responsible for ensuring a smooth and pleasant arrival and departure experience. Your duties will include assisting guests by efficiently retrieving their vehicles, handling luggage with care, and delivering messages and other items within the hotel promptly. You will play an integral role in setting a warm, professional, and engaging atmosphere by consistently offering outstanding service and maintaining a strong presence in the lobby to assist guests whenever necessary. Knowledge of the resort’s various activities and amenities is essential to respond knowledgeably to guest inquiries and help enhance their stay.
This position offers a competitive pay rate of $17.75 per hour, making it an excellent entry-level opportunity for individuals passionate about hospitality and guest services. The job demands high reliability, excellent communication skills, and the ability to remain calm and courteous under pressure in a fast-paced environment. With an emphasis on teamwork, problem-solving, and attentive service, this role is perfect for those who enjoy working in a dynamic and cooperative setting. Joining Fairmont Grand Del Mar means becoming part of a prestigious hospitality group where your contribution makes a direct impact on the guest experience and where your personal and professional growth is supported every step of the way.
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service is preferred
- Valid California driver’s license and clean driving record
- Excellent communication skills
- Ability to work under pressure
- Reliable and responsible work ethic
- Ability to work as part of a team
- Basic knowledge of San Diego and local attractions
- Ability to read and count
- Ability to maintain calm and courteous demeanor
Job Qualifications
- Previous customer-related experience is an asset
- Excellent communication skills and professional presentation
- Strong interpersonal and problem-solving abilities
- Highly responsible and reliable
- Ability to work well under pressure in a fast-paced environment
- Ability to work cohesively with a team
- Ability to focus on guest needs while remaining calm and courteous
- High school graduate or equivalent preferred
- Must have valid California driver’s license and clean driving record
- Basic knowledge of San Diego area including directions and local attractions
- Must be able to communicate effectively both verbally and in writing
- Basic reading and counting skills
- Ability to quickly learn and apply job-specific tasks and safety procedures
Job Duties
- Assist guests with retrieving vehicles efficiently
- Assist guests with luggage handling and delivery
- Deliver guests’ luggage, messages, and other items within the hotel
- Maintain a professional, friendly, and engaging service attitude
- Ensure guests are familiar with room features upon arrival
- Offer assistance to guests in the lobby when not delivering luggage
- Keep all areas neat and clean for guests and colleagues
- Assist guests arriving and departing by vehicle at the front drive
- Maintain knowledge of resort activities to meet guest needs
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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