Guest Services Attendant (Days and Nights)

Full House Resorts is a prominent hospitality company known for delivering exceptional guest experiences through its diverse portfolio of casino resorts and hotels. With a focus on combining superior service with vibrant entertainment, Full House Resorts embraces a commitment to excellence and guest satisfaction. Their resorts blend gaming, dining, and leisure in unique and inviting environments designed to meet the needs of a wide variety of guests. This company is recognized for fostering a work culture that values teamwork, professionalism, and continuous development of its employees. Their mission centers on creating memorable moments for visitors while supporting a positive and inclusive workplace environment. Full House Resorts offers competitive pay with opportunities for advancement, ensuring employee growth aligns with corporate success.

The role of Front Desk Agent and Valet Bell Team Member is a critical position within Full House Resorts, requiring an enthusiastic, attentive, and professional individual who will serve as the first point of contact for guests. This position plays a vital role in shaping the guest experience through welcoming arrivals, assisting with luggage, and managing valet parking services. The team member is expected to exemplify hospitality excellence by greeting guests warmly, providing information about hotel amenities and local attractions, and delivering prompt and courteous service. Beyond guest interaction, this role requires close collaboration with multiple departments such as Front Office, Housekeeping, and Security to support seamless hotel operations and maintain cleanliness and safety protocols. It also demands adherence to strict standards regarding guest privacy, safety, and grooming to comply with hotel policies and gaming regulations.

Offering an hourly wage between $16.50 and $17.50 based on experience, plus tips, this role suits individuals passionate about hospitality who thrive in a dynamic environment with varied scheduling including evenings, weekends, and holidays. The position is ideal for those who possess a valid driver's license and are skilled in operating both manual and automatic vehicles, underscoring the importance of multitasking and physical activity. Full House Resorts not only offers competitive compensation but also extends an attractive benefits package for full-time employees, including medical, dental, and vision insurance, life and disability coverage, a 401(k) retirement plan with company matching starting after one year of service, paid time off, paid transportation from select locations, gym memberships, tuition reimbursement, and other resort perks, supporting both employee well-being and professional development. This opportunity invites candidates ready to represent a leading hospitality brand with professionalism and warmth in an engaging casino resort environment.