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BEST Crowd Management logo

Guest Services - AT&T Stadium (Burleson,TX)

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $14.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

competitive pay
Career growth opportunities
Training and development programs
flexible scheduling
Positive work environment

Job Description

BEST Crowd Management is a reputable company known for delivering top-tier crowd management and event staffing solutions across major venues and events. As a proud subsidiary of GardaWorld, a global leader in security services, BEST Crowd Management specializes in providing professional personnel who ensure the safety, order, and satisfaction of guests at a variety of high-profile locations. The company is committed to excellence in customer service, safety protocols, and operational efficiency, making it a trusted partner for event organizers who require reliable and skilled staff to manage large crowds effectively.

Located within AT&T Stadium, one of the most iconi... Show More

Job Requirements

  • Be at least 18 years old age requirements may vary depending on local regulations
  • hold a high school diploma or equivalent some college education is preferred
  • previous experience in customer service hospitality or event-related roles is advantageous
  • excellent communication and interpersonal skills to interact effectively with diverse individuals
  • strong problem-solving abilities and the capacity to remain calm and professional in high-pressure situations
  • flexibility to work evenings weekends and holidays based on event schedules
  • physical stamina to stand walk and engage in physical activities for extended periods
  • demonstrated reliability punctuality and a strong work ethic

Job Qualifications

  • Hold a high school diploma or equivalent some college education is preferred
  • previous experience in customer service hospitality or event-related roles is advantageous
  • excellent communication and interpersonal skills to interact effectively with diverse individuals
  • strong problem-solving abilities and the capacity to remain calm and professional in high-pressure situations
  • demonstrated reliability punctuality and a strong work ethic

Job Duties

  • Provide outstanding customer service by warmly welcoming and assisting event attendees with their needs
  • assist with event set-up including arranging equipment placing signage and other tasks as assigned
  • monitor event areas to ensure cleanliness organization and compliance with venue policies
  • answer questions and provide information about the event facilities and amenities to guests
  • guide and direct guests to appropriate locations such as seating areas restrooms concession stands and exits
  • address guest inquiries complaints or issues promptly and professionally
  • collaborate with event staff vendors and team members to ensure smooth event operations
  • assist with crowd management when necessary to ensure a safe and enjoyable experience for all attendees
  • adhere to company policies procedures and guidelines to maintain a high standard of professionalism and service excellence

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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