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Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $14.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive pay
Career growth opportunities
Training and development programs
flexible scheduling
Positive work environment
diversity and inclusion
Job Description
BEST Crowd Management is a prominent part of GardaWorld, a global leader in security services, committed to providing exceptional crowd management and security solutions for large-scale events. Specializing in event staffing, BEST Crowd Management ensures safety, order, and a positive experience for attendees at some of the most well-known venues and events. Their team of professionals is trained to handle diverse crowds efficiently while maintaining high standards of customer service and security protocols.
Located at the iconic AT&T Stadium, home to major sporting events, concerts, and entertainment shows, BEST Crowd Management hires dedicated Guest Services Staff to contribute t... Show More
Located at the iconic AT&T Stadium, home to major sporting events, concerts, and entertainment shows, BEST Crowd Management hires dedicated Guest Services Staff to contribute t... Show More
Job Requirements
- Be at least 18 years old age requirements may vary depending on local regulations
- hold a high school diploma or equivalent some college education is preferred
- previous experience in customer service hospitality or event-related roles is advantageous
- excellent communication and interpersonal skills to interact effectively with diverse individuals
- strong problem-solving abilities and the capacity to remain calm and professional in high-pressure situations
- flexibility to work evenings weekends and holidays based on event schedules
- physical stamina to stand walk and engage in physical activities for extended periods
- demonstrated reliability punctuality and a strong work ethic
Job Qualifications
- Hold a high school diploma or equivalent some college education is preferred
- previous experience in customer service hospitality or event-related roles is advantageous
- excellent communication and interpersonal skills to interact effectively with diverse individuals
- strong problem-solving abilities and the capacity to remain calm and professional in high-pressure situations
- demonstrated reliability punctuality and a strong work ethic
Job Duties
- Provide outstanding customer service by warmly welcoming and assisting event attendees with their needs
- assist with event set-up including arranging equipment and placing signage
- monitor event areas to ensure cleanliness organization and compliance with venue policies
- answer questions and provide information about the event facilities and amenities to guests
- guide and direct guests to appropriate locations such as seating areas restrooms concession stands and exits
- address guest inquiries complaints or issues promptly and professionally
- collaborate with event staff vendors and team members to ensure smooth event operations
- assist with crowd management when necessary to ensure a safe and enjoyable experience for all attendees
- adhere to company policies procedures and guidelines to maintain a high standard of professionalism and service excellence
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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