You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $20.00 - $21.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Paid Time Off
Company-sponsored insurance
Complimentary stays
Discount stays
Fitness Reimbursement
Mileage reimbursement
Job Description
AvantStay is a leading hospitality company that specializes in providing exceptional, unique stays for group travelers. Built as a tech-enabled millennial hospitality brand, AvantStay is setting a new standard in the short-term rental (STR) industry, which is currently booming with a market value exceeding 100 billion dollars. With venture funding and rapid growth in the hospitality and real estate sectors, AvantStay focuses on delivering personalized, memorable experiences within luxury accommodations designed specifically for groups. The company integrates technology with a customer-centric approach to redefine how travelers enjoy their getaways, providing a seamless hand-in-hand service that elevates group travel experiences to... Show More
Job Requirements
- Guest first attitude towards hospitality
- broad range of technology experience including different property management systems
- excellent communication skills
- comfort working in a startup environment with empowerment to make decisions
- positive attitude and self-starter mentality
- ability to work effectively in a team and independently
- desire to become knowledgeable about short term rentals and housekeeping
- strong analytical, strategic, and collaborative skills
- comfort working in a fast-paced environment
- attention to detail
- focused and hard-working
- experience in real estate, hospitality and/or tech is a plus
- ability to understand and convey business issues and technical concepts
- capable of quickly learning new software
- strong communication and multitasking skills
- customer-centric attitude with passion for exceptional service
- ability to work independently, problem-solve, and handle guest issues
- must be US based and willing to work some weekends and evenings full time
- must reside within a short drive or in the Nashville Metropolitan area
Job Qualifications
- Experience in hospitality, customer service, or related field
- strong communication and interpersonal skills
- ability to work effectively both independently and in a team environment
- proficiency with property management systems and technology
- strong problem-solving skills and attention to detail
- positive attitude and proactive approach to guest service
- ability to multitask and manage time efficiently
- knowledge of local area is a plus
- flexibility to work weekends and evening shifts
- ability to quickly learn new software and systems
Job Duties
- Greet guests upon arrival and assist with check-in/check-out processes
- respond promptly and professionally to guest requests, inquiries, and concerns
- provide concierge services, including offering local recommendations, booking reservations, and assisting with special requests
- manage and prioritize guest issues, including resolving complaints and ensuring guest satisfaction
- assist with luggage storage and other guest services as needed
- coordinate with housekeeping to ensure room readiness and availability for arriving guests
- troubleshoot and resolve minor maintenance and technology issues (e.g., TV functionality, Wi-Fi, lock issues)
- act as a local expert, sharing insights and recommendations about the area to enhance the guest experience
- ensure seamless communication with hotel management, housekeeping, and maintenance teams to provide optimal guest service
- assist in ensuring the property is well-maintained and presents a welcoming environment for guests
- manage property cases ensuring all work orders are completed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: