Guest Services Associate

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, known for its dynamic and expanding portfolio of resort, travel club, and lifestyle travel brands. With a global reach and a commitment to service excellence, Travel + Leisure Co. is dedicated to putting the world on vacation by delivering exceptional experiences for millions of travelers every day. The company fosters an innovative and growth-driven environment where associates have the opportunity to learn, develop new skills, and contribute to memorable vacation experiences around the globe. Hospitality lies at the core of the company’s values, and it embraces an inclusive culture that celebrates teamwork, customer service, and a passion for travel. This is a place where employees can build meaningful careers that impact both customers and communities positively.

Now hiring for Club Wyndham Governor's Green Resort, located in the charming historic town of Williamsburg, VA, Travel + Leisure Co. invites applications for the full-time position of Guest Services Associate. This role plays an essential part in creating memorable vacation experiences for resort guests from registration to checkout. As a Guest Services Associate, you will be the friendly face and warm welcome that sets the tone for guests’ vacations. You will assist with the registration process, provide information about the resort and local attractions, issue room keys, and confirm reservations while maintaining exceptional customer service standards. Cash and credit card transactions must be handled accurately according to established procedures. This role demands attention to detail, problem-solving skills, and the ability to multitask efficiently in a fast-paced environment.

The hourly pay for this position starts at $17 an hour, with a competitive benefits package available to associates working 30 or more hours per week. Benefits include comprehensive medical, dental, and vision insurance; flexible spending accounts; life and accident coverage; disability insurance; a wellness program; paid time off including parental leave and holidays; a 401k plan with employer match; and more. The company is fully committed to equal opportunity employment and provides reasonable accommodations for applicants needing assistance during the recruitment process. Working at Travel + Leisure Co. means being part of a global team that values excellence, cooperation, and the joy of travel. Join us and help put the world on vacation by making every guest’s stay a memorable one.