Guest Services Associate

Travel + Leisure Co. is recognized as the world’s leading vacation ownership and travel membership company, offering a dynamic and ever-expanding portfolio of resort, travel club, and lifestyle travel brands. As a global pioneer in the hospitality and travel industry, Travel + Leisure Co. is committed to its mission of putting the world on vacation, providing millions of travelers from all corners of the globe with unforgettable experiences. The company values innovation and growth, which fuel a work environment that is continuously engaging, educational, and enjoyable. Every day presents an opportunity for associates to learn, grow, and contribute to delivering exceptional vacation experiences that turn inspiration into reality. The company culture emphasizes hospitality with heart, inclusivity, and the celebration of teamwork and community impact.

Now hiring at WorldMark Kingstown Reef Resort in Orlando, FL, Travel + Leisure Co. seeks to fill the position of Guest Services Associate. This part-time role typically involves working 2 days or 16 hours per week, offering $17 per hour in compensation. The Guest Services Associate plays a crucial role in shaping guests' vacations from the moment they arrive until checkout by delivering a warm and friendly welcome, providing detailed information about the resort and local attractions, and managing various registration and reservation processes. This position is ideal for individuals who thrive on customer interaction, who take pride in their communication skills, and who enjoy creating memorable experiences for visitors. Duties also include processing transactions accurately, balancing receipts, managing guest check-out, and resolving inquiries swiftly and professionally.

Within this role, associates are encouraged to exhibit a positive attitude, maintain a professional appearance, and demonstrate problem-solving skills with minimal supervision. Strong organizational skills, attention to detail, basic computer proficiency, and cash handling knowledge are essential to succeed. Travel + Leisure Co. fosters an environment that supports career development and advancement, alongside providing a robust package of benefits for those working full-time hours. While this position is part-time and may not include paid time off, the company offers extensive health and welfare benefits for eligible employees, including medical, dental, vision, life and accident coverage, disability, and more. The workplace culture at Travel + Leisure Co. is founded on hospitality, inclusivity, and mutual support, providing a space where employees can thrive and where memories truly start with you.