Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $19.00
Benefits
Medical
Dental
Life insurance
Disability insurance
Employee assistance program
Retirement Plan
Paid vacation
Paid sick leave
Paid holidays
Paid birthday off
Cell Phone Allowance
Referral Bonus
Employee Discounts
Commission program
Professional training
Job Description
Go Rentals, established in 1995, is a premier vehicle rental service dedicated to providing high-touch, quality rental experiences for business and leisure travelers who demand excellence. Over the years, Go Rentals has blossomed into a highly respected car rental service company known for its deep expertise in aviation and hospitality sectors. Catering primarily to discerning guests and professionals in the travel, aviation, and hospitality industries, Go Rentals is distinguished by its commitment to personalized service, maintaining a fleet of beautifully kept vehicles, and a devoted team that strives tirelessly to make every travel experience enjoyable, memorable, and convenient. Proudly holding the status of official Forbes Travel Guides Elite Car Rental Provider, the company upholds stringent standards of quality and customer satisfaction.
The role of Guest Service Associate at Go Rentals is tailored for individuals who thrive in a luxury environment and are passionate about delivering exceptional hospitality. This full-time position seeks candidates who are hospitality-minded, adept at engaging with high-profile guests in a professional manner, and enthusiastic about continuous learning and collaboration within an energetic team. Go Rentals values employees who are driven by a zest for life, possess a love for travel, and appreciate the finer luxuries, offering them vast opportunities for professional growth and financial advancement. This company places high importance on internal promotion and encourages team members to build strong relationships with partners, guests, and colleagues, fostering a culture of curiosity, support, and career development.
For those who aspire to join a reputable, growing business, Go Rentals offers not only a chance to work with a leading company in luxury vehicle rentals but also a rewarding career path. Employees enjoy a comprehensive benefits package and a workplace that values both personal and professional growth. The company’s commitment to diversity and equal employment opportunity ensures a welcoming atmosphere for all candidates, regardless of background. Joining Go Rentals means becoming part of an innovative team that sets the standard for first-class service in the vehicle rental industry, providing an enriching environment for luxury enthusiasts ready to advance their careers and deliver outstanding guest experiences.
The role of Guest Service Associate at Go Rentals is tailored for individuals who thrive in a luxury environment and are passionate about delivering exceptional hospitality. This full-time position seeks candidates who are hospitality-minded, adept at engaging with high-profile guests in a professional manner, and enthusiastic about continuous learning and collaboration within an energetic team. Go Rentals values employees who are driven by a zest for life, possess a love for travel, and appreciate the finer luxuries, offering them vast opportunities for professional growth and financial advancement. This company places high importance on internal promotion and encourages team members to build strong relationships with partners, guests, and colleagues, fostering a culture of curiosity, support, and career development.
For those who aspire to join a reputable, growing business, Go Rentals offers not only a chance to work with a leading company in luxury vehicle rentals but also a rewarding career path. Employees enjoy a comprehensive benefits package and a workplace that values both personal and professional growth. The company’s commitment to diversity and equal employment opportunity ensures a welcoming atmosphere for all candidates, regardless of background. Joining Go Rentals means becoming part of an innovative team that sets the standard for first-class service in the vehicle rental industry, providing an enriching environment for luxury enthusiasts ready to advance their careers and deliver outstanding guest experiences.
Job Requirements
- Must have a valid unrestricted driver’s license
- Must have one to two years of driving experience and be insurable
- Must be 21 years of age or older except in Montana or Hawaii
- Experience in sales and customer service
- Excellent communication skills
- Minimum of a high school diploma or GED equivalent
- Ability to speak and understand basic English
- Must be able to follow verbal and written instructions and understand safety protocols
Job Qualifications
- High school diploma or GED equivalent
- One to two years of driving experience with a valid unrestricted driver’s license
- Experience in sales and customer service
- Excellent communication skills
- Ability to communicate effectively in English
- Experience in aviation, auto rental, guest services, or hospitality preferred
- Technology savvy including smartphone and tablet usage
- Willingness to travel for extended periods
- College degree preferred
Job Duties
- Greet and assist guests with professionalism and courtesy
- Provide detailed information about vehicles and rental options
- Process rental agreements accurately and efficiently
- Handle guest inquiries and resolve any issues promptly
- Collaborate with team members to ensure smooth operations
- Maintain cleanliness and organization of the rental area
- Uphold company standards for customer service and safety protocols
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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