Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $18.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Life insurance
short-term disability
long-term disability
Employee assistance program
Estate planning assistance
Identity theft assistance
Travel Assistance
Pharmacy discount programs
Health support programs
401(k) retirement program
vacation
Sick and safe time off
Paid holidays
Paid birthday off
Cell phone pay
Referral Bonus Program
Employee Discounts
Auto purchase program
Discounts on food and groceries, fuel, apparel, entertainment
Commission program
Professional training library
Job Description
Go Rentals was founded in 1995 to meet a clear need for a high-touch, quality vehicle rental service for discerning business and leisure travelers. Since its launch, Go Rentals has grown into a leading car rental service company with unrivaled knowledge, experience, and passion for aviation and hospitality. The company is renowned for delivering an extraordinary level of personalized service, featuring beautifully maintained vehicles, and a dedicated team committed to ensuring a travel experience that is enjoyable, memorable, and convenient. Go Rentals proudly holds the distinction of being the official Forbes Travel Guides Elite Car Rental Provider, which highlights its commitment to excellence and luxury in the rental car market.
Go Rentals has cultivated a strong culture of growth and advancement, emphasizing employees' professional and personal development. The company promotes from within and supports continuous learning through proprietary in-house training for all new hires. Employees are encouraged to engage actively with partners, guests, and colleagues for career development. The personal growth of employees is valued just as highly as their professional achievements, making Go Rentals an attractive employer for those seeking a long-lasting career in luxury hospitality and transportation services.
The role of a guest service associate at Go Rentals is tailored for individuals who are passionate about luxury and seek to provide first-class service to high-profile guests. This full-time position involves delivering exceptional hospitality, handling client interactions with professionalism, and working collaboratively with a dynamic team. The guest service associate will play a vital role in crafting exceptional guest experiences, often going beyond the standard expectations to ensure customer satisfaction. The position offers excellent earning opportunities and limitless growth potential within a company known for its impeccable reputation and dedication to quality. This role is suited for individuals who love to travel, appreciate finer luxuries, desire a career involving travel and hospitality, and want to be part of a respected company that values employee advancement and comprehensive benefits.
Go Rentals has cultivated a strong culture of growth and advancement, emphasizing employees' professional and personal development. The company promotes from within and supports continuous learning through proprietary in-house training for all new hires. Employees are encouraged to engage actively with partners, guests, and colleagues for career development. The personal growth of employees is valued just as highly as their professional achievements, making Go Rentals an attractive employer for those seeking a long-lasting career in luxury hospitality and transportation services.
The role of a guest service associate at Go Rentals is tailored for individuals who are passionate about luxury and seek to provide first-class service to high-profile guests. This full-time position involves delivering exceptional hospitality, handling client interactions with professionalism, and working collaboratively with a dynamic team. The guest service associate will play a vital role in crafting exceptional guest experiences, often going beyond the standard expectations to ensure customer satisfaction. The position offers excellent earning opportunities and limitless growth potential within a company known for its impeccable reputation and dedication to quality. This role is suited for individuals who love to travel, appreciate finer luxuries, desire a career involving travel and hospitality, and want to be part of a respected company that values employee advancement and comprehensive benefits.
Job Requirements
- Valid unrestricted driver's license
- One to two years of driving experience and insurable
- Must be 21 years of age or older (not Montana or Hawaii)
- Must be able to speak and understand basic English to communicate effectively with management, team members, partners, and leads
- Ability to follow verbal and written instructions and understand safety protocols
Job Qualifications
- Minimum of high school diploma or GED equivalent
- Experience in sales and customer service
- Excellent communication skills
- Experience in aviation, auto rental, guest services, or hospitality preferred
- Willingness to travel for extended periods
- Technology savvy with smartphones and tablets
- College degree preferred
Job Duties
- Provide first-class customer service to guests
- Handle reservations and vehicle rental transactions professionally
- Collaborate with team members to ensure smooth rental processes
- Maintain vehicle cleanliness and readiness
- Address guest inquiries and resolve issues promptly
- Promote company services and benefits to guests
- Participate in ongoing training and development programs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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