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Guest Services Assistant/Health Screener; 0.0 FTE, All Shifts
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.00 - $21.75
Work Schedule
Standard Hours
Benefits
Paid Time Off
Parental leave
401K Matching
Employee Recognition Program
Dental Insurance
Health Insurance
Vision Insurance
Paid holidays
short-term disability
long-term disability
Tuition Reimbursement
Adoption assistance
Pet insurance
Job Description
UnityPoint Health is a leading healthcare organization dedicated to providing exceptional care and service to the communities it serves. Renowned for its commitment to quality, innovation, and compassionate care, UnityPoint Health combines clinical excellence with comprehensive support services. The organization has earned recognition as a Top Place to Work in Healthcare, reflecting its dedication to fostering a positive, inclusive, and thriving work environment for its employees. With a strong emphasis on teamwork and community engagement, UnityPoint Health strives to deliver holistic healthcare experiences that improve the health and wellbeing of patients and their families. The organization offers a wide range... Show More
Job Requirements
- High school diploma or GED
- Minimum two years of post-high school experience in a fast-paced office, reception, healthcare, or customer service environment
- Proficiency in MS Office Suite, particularly Excel, Word, and Outlook
- Strong computer literacy and typing skills
- Ability to handle cash accurately and dispense change correctly
- Strong math skills
- Ability to follow health screening protocols and safety guidelines
Job Qualifications
- High school diploma or GED
- Two years post-high school experience in fast-paced office, reception, healthcare, or customer service setting
- Knowledge of MS Office Suite with proficiency in Excel, Word, and Outlook
- Solid computer and typing skills
- Strong math skills for money handling
- EPIC scheduling experience preferred
- Cash handling experience preferred
- Public Notary credential preferred
- Knowledge of medical terminology and hospitality services preferred
- Familiarity with hospital departments, staff, locations, and functions preferred
- Prior receptionist, administrative or clerical experience preferred
Job Duties
- Provide exceptional assistance and information to patients, families, visitors, and staff
- Conduct health screenings following organizational and CDC guidelines
- Manage visitor flow and lobby access for hospital and hospital-based clinics
- Schedule contracted interpreters and coordinate related logistics
- Handle cash reconciliation, cash handling, external transportation billing, and cash posting
- Maintain and manage Lost and Found items
- Support wayfinding, concierge services, transportation coordination, and guest lodging assistance
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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