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Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $15.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Tuition Benefits
flexible schedule
Job Description
Maryville College is a nationally ranked institution of higher learning located in Maryville, Tennessee. As one of America's oldest colleges, it boasts a rich history spanning over 200 years, committed to preparing students to be responsible citizens and gifted leaders. Nestled between the Great Smoky Mountains National Park and the city of Knoxville, the college offers a unique blend of rural charm and urban accessibility. Maryville College's academic programs are widely recognized for their rigor and emphasize career readiness along with intellectual and personal growth. The community nurtures a culture where education is seen as a lifelong journey, and students... Show More
Job Requirements
- High school diploma or equivalent
- previous customer service or hospitality experience preferred
- ability to stand and walk for extended periods during events
- ability to lift up to 25-35 pounds occasionally
- ability to work evenings and weekends
- reliability, punctuality, and flexibility with schedule
- strong interpersonal and communication skills
Job Qualifications
- High school diploma or equivalent
- post-secondary coursework in hospitality, arts administration, or related field preferred
- previous customer service or hospitality experience preferred
- experience in a theatre, event, or live-performance environment a plus
- excellent interpersonal and communication skills
- strong customer-service orientation
- ability to work independently and as part of a team
- reliability, punctuality, and flexibility with scheduling
- ability to remain calm in fast-paced or high-volume environments
Job Duties
- Greet and assist patrons in a professional, courteous, and welcoming manner
- provide information regarding performances, exhibitions, facilities, accessibility services, and general event logistics
- assist patrons with seating, will-call, lost-and-found, and special accommodations
- support donor, member, and special-guest experiences as directed
- promote a positive, inclusive environment consistent with Maryville College values
- process ticket sales and will-call transactions in accordance with established pricing and procedures
- coordinate with box office, house management, and technical staff to support smooth event operations
- assist with usher coordination and patron flow as directed
- support concessions, receptions, and special events as assigned
- help maintain cleanliness, organization, and appearance of lobby and public spaces
- respond calmly and appropriately to patron concerns or emergencies following established protocols
- support accessibility and safety procedures during events
- report issues or incidents to front-of-house leadership promptly
- perform other duties as assigned to support the mission of Maryville College and the Clayton Center for the Arts
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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