Guest Services and Sales

Cracker Barrel is a renowned American restaurant and retail chain that has been welcoming guests since 1969. It is widely known for combining a unique dining experience with a retail store that features country-themed gifts, nostalgic items, and delicious home-style Southern dishes. With more than 70,000 team members nationwide, Cracker Barrel is not only a place to enjoy hearty meals but also a community gathering spot where guests can feel at home and reconnect with loved ones. The company takes pride in its roots and culture, fostering a warm and inclusive environment for both guests and employees alike. Within this setting, every role is valued because it contributes to creating memorable moments for visitors, whether they come for a tasty meal, to shop for unique items, or simply to experience the hospitality the brand is known for.

The role of Guest Service and Sales team member at Cracker Barrel is essential in delivering the company's hallmark hospitality. This position involves being the friendly face that welcomes guests as they arrive, assisting customers in the retail store to find the perfect products, maintaining organized upkeep of retail shelves, and ensuring that each visit is seamless and enjoyable. The team member helps create a warm and inviting atmosphere, managing host duties such as seating families promptly and efficiently. Even amid busy times, this role demands strong organizational skills and the ability to keep operations running smoothly.

Cracker Barrel emphasizes a team-first environment where a warm, genuine attitude is a key quality for success in this role. Whether it’s greeting guests with a smile, helping them select gifts in the retail store, or ringing up their purchases, this position allows individuals who love interacting with people to thrive. The company welcomes applicants with no prior experience and provides comprehensive training, including their industry-leading PAR training program, to equip team members with all they need to succeed. This role is available for both full-time and part-time employment.

Cracker Barrel values its employees and offers competitive pay within the range of $16.50 to $17.08 per hour, paid weekly with same-day pay access available. Benefits begin from day one, including eligibility for health insurance, paid vacation time, and access to an employee assistance program. The company also supports growth and development opportunities, offers a 401k plan with company matching after 90 days, and an employee stock purchase program. Additional perks include a 35% discount on Cracker Barrel food and retail items, along with exclusive offers and discounts on home, travel, cell phones, and more.

Cracker Barrel is committed to an inclusive culture and is an equal opportunity employer. The company ensures no discrimination occurs during hiring and employment based on race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability, or any other protected class under the law. The role of Guest Service and Sales team member is a fantastic opportunity for individuals who enjoy creating positive experiences for others, want to grow within a supportive company, and thrive in a lively, welcoming environment where every day's work really does matter.