Guest Services and Sales

Cracker Barrel is a cherished American restaurant and retail chain with a rich heritage dating back to 1969. Known for its warm hospitality, delicious food, and unique retail offerings, Cracker Barrel provides guests with a memorable experience that combines good food and a welcoming atmosphere. The company has grown significantly, employing over 70,000 team members nationwide, and is proud of its roots in serving more than just a meal. Cracker Barrel focuses on creating a sense of home for its guests, making it a beloved destination for families, travelers, and locals alike. The vibrant culture emphasizes teamwork, community, and pride in delivering exceptional service, making it a fulfilling place to build a career.

The role of a Guest Service and Sales team member at Cracker Barrel is pivotal in creating the positive moments that define the guest experience. Whether greeting guests, assisting with seating, managing retail shelves, or ringing up purchases, this position ensures that every visitor feels valued and appreciated. This role is ideal for individuals who enjoy interacting with people, assisting guests in finding the perfect products, and maintaining an organized, efficient environment even during busy times. Cracker Barrel welcomes candidates with or without experience by providing comprehensive training and support from day one. Employees in this position are integral to maintaining the smooth operation of the restaurant and retail store, all while contributing to a culture of hospitality and belonging. The company offers competitive pay, access to benefits starting from day one, and ample opportunities for growth through their industry-leading training programs and employee development initiatives. This role is both rewarding and dynamic, perfect for those who thrive in a team-focused environment and want to be part of a company that truly values its people and guests.