Guest Services and Sales

Cracker Barrel is a beloved American restaurant and retail establishment that has been serving guests since 1969. Known for its warm hospitality, hearty food, and unique shopping experience, Cracker Barrel has grown into a nationwide brand with more than 70,000 team members. The company is deeply rooted in community values and prides itself on creating a welcoming atmosphere where guests can gather, enjoy delicious meals, and discover a variety of rustic and charming merchandise. Cracker Barrel's commitment to quality service and a sense of belonging has made it a destination where guests feel truly at home.

The role of a Guest Service and Sales team member at Cracker Barrel is both dynamic and rewarding. This position is ideal for individuals who thrive in a team-oriented environment and enjoy interacting with people. As a key representative of the brand, team members are responsible for creating memorable experiences for every guest, whether it be through greeting and seating guests, managing retail shelves, or processing sales. The job pays between $18.81 and $19.16 per hour and includes competitive weekly pay with same-day pay access, highlighting the company’s commitment to valuing their employees' time and effort.

The Guest Service and Sales team member serves as the friendly face guests see upon arrival and the helpful assistant throughout their visit. They help customers find the perfect products, keep the retail area organized and well-stocked, and ensure a smooth flow at the host stand. This role requires excellent communication skills, a warm and genuine attitude, and the ability to work efficiently even during busy periods. No prior experience is necessary, as Cracker Barrel offers thorough training and development programs starting from day one, ensuring employees are well-prepared to succeed and grow.

Cracker Barrel offers a supportive work environment focused on the well-being and growth of its team members. Employees gain access to health insurance eligibility from day one, vacation time, and an employee assistance program, making it a great place to build a career or work part-time with flexible benefits. The company encourages personal and professional development through its PAR training program and provides a 401(k) plan with company matching contributions after just 90 days. Additionally, employees can participate in an Employee Stock Purchase Program and enjoy special discounts on food and retail items along with exclusive perks.

The culture at Cracker Barrel emphasizes a deep sense of belonging and community support, with onboarding, training, recognition programs, and employee events designed to foster connection among coworkers. Whether you are passionate about hospitality, retail, or simply want to be part of a team that values and appreciates your contributions, Cracker Barrel is a place where you can grow, thrive, and make a difference in the lives of guests and teammates alike. Join Cracker Barrel and experience a workplace where every moment counts and you are truly part of something special.