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Cracker Barrel Old Country Store logo

Guest Services and Sales

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $12.25 - $14.00
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Work Schedule

Flexible
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Benefits

competitive pay
same day pay access
Health insurance eligibility
Vacation Time
Employee assistance program
growth and development opportunities
401k plan with company matching
Employee Stock Purchase Program
Employee Discounts
recognition programs
Employee events

Job Description

Cracker Barrel is a renowned American restaurant and retail chain established in 1969, known for its unique blend of Southern country charm, comfort food, and nostalgic shopping experience. With over 70,000 team members across its nationwide locations, Cracker Barrel has grown to become more than just a place to eat—it is a community gathering spot where guests can enjoy delicious meals, browse through an assortment of curated gifts and home decor, and experience genuine Southern hospitality. The company takes pride in its deep roots and commitment to serving more than just a meal, aiming to foster a welcoming environment where... Show More

Job Requirements

  • high school diploma or equivalent
  • willingness to work flexible hours including evenings, weekends, and holidays
  • ability to provide friendly and attentive customer service
  • good physical stamina to stand and move during shifts
  • ability to work effectively in a team environment
  • reliable and punctual
  • no prior experience required as training will be provided

Job Qualifications

  • high school diploma or equivalent preferred
  • strong interpersonal and communication skills
  • ability to work in a fast-paced environment
  • customer service experience is a plus but not required
  • willingness to learn and adapt
  • ability to stand for extended periods
  • basic math skills for handling transactions

Job Duties

  • greet guests warmly and assist with seating in the dining area
  • maintain organized and well-stocked retail shelves with merchandise
  • operate cash registers efficiently to process sales transactions
  • assist guests in finding products and provide knowledgeable recommendations
  • keep the work environment clean and organized to ensure a pleasant guest experience
  • collaborate with team members to maintain smooth restaurant and retail operations
  • respond promptly and courteously to guest inquiries and requests

Job Criteria

Experience

No experience required


Job Location

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