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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $15.00 - $16.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
overtime pay
on-demand pay program
meal plan
Employee Discounts
401(k) with Company Match
Tuition Discount
Bereavement leave
Holiday pay
Paid sick leave
Job Description
SSA is a respected hospitality company that has been a trusted partner to cultural attractions for over 50 years. The company specializes in creating exceptional guest experiences by integrating admissions, culinary, and retail operations with innovative strategies and human connections. SSA's unique approach, known as 452 Hospitality, emphasizes three core pillars: people, innovation, and operational intelligence, which together allow the organization to craft memorable moments for guests while supporting its partners' missions and communities. SSA is committed to fostering an inclusive workplace culture that promotes diversity, equity, inclusion, and belonging, and takes a proactive role in sustainability and community engagement.... Show More
Job Requirements
- Must be able to remain in a stationary position for duration of shift
- Assist with lifting children onto carousel when needed
- Ability to work varied hours and days, including nights, weekends and holidays, as needed
Job Qualifications
- Strong interpersonal and communication skills
- Exceptional problem solving and decision making skills combined with the ability to be organized
- Demonstrates the ability to remain flexible in a fast-paced environment
- Ability to operate all equipment necessary to perform job duties
Job Duties
- Perform the steps of SSA EXTRA guest service to ensure a memorable experience for every guest and client
- Follow and implement all rules and procedures to ensure the safety of guests riding on attraction
- Maintain a clean working environment for both guests and employees
- Meet daily quickservice, food service, safety and quality, availability, merchandising and guest service standards
- Fulfill guest's needs quickly and efficiently as well as resolve complaints effectively
- Maintain a friendly and approachable attitude towards the client, guests, and staff
- Communicate clearly and openly with all staff members for overall success
- Actively and efficiently responds to guest and client feedback, with report to the supervisor to ensure that any potential complaints are mitigated against further occurrence
- Display a sense of urgency at all times
- Adhere to all company policies and procedures
- Follow health and safety practices at all times
- Perform other tasks as deemed necessary
- Uphold and demonstrate a complete understanding of company policies and procedures
Job Criteria
Experience
No experience required
Job Location
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