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Renaissance Honolulu Hotel & Spa logo

Guest Services Agents - Valet Services

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $16.00 - $20.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
401K Matching
Paid Time Off
Travel Discounts
flexible scheduling
Shared tip pool
employee development

Job Description

Crescent Hotels & Resorts is a renowned hospitality company dedicated to delivering exceptional guest experiences across its managed properties in North America. With a strong emphasis on associate well-being and growth, Crescent Hotels & Resorts fosters a culture where team members are encouraged to bring their authentic selves to work every day. The company prides itself on creating a supportive and inclusive environment that celebrates diversity and promotes continuous personal and professional development. From health and wellness programs to best-in-class learning opportunities, Crescent Hotels & Resorts invests in its associates to empower them throughout their career journeys. Through its commitment... Show More

Job Requirements

  • Valid driver’s license with a clean driving record (required for valet duties)
  • ability to safely operate both automatic and manual transmission vehicles (preferred)
  • ability to stand, walk, and remain active for extended periods
  • ability to lift, carry, and transport luggage and guest items (up to 50 lbs)
  • comfort working indoors and outdoors in all weather conditions
  • flexible availability, including nights, weekends, and holidays
  • strong customer service and communication skills
  • professional, friendly, and polished demeanor
  • ability to work efficiently in a high-volume, fast-paced environment
  • team-oriented mindset with a willingness to assist in multiple service areas

Job Qualifications

  • Strong customer service and communication skills
  • professional, friendly, and polished demeanor
  • valid driver’s license with a clean driving record (required for valet duties)
  • ability to safely operate both automatic and manual transmission vehicles (preferred)
  • ability to stand, walk, and remain active for extended periods
  • ability to lift, carry, and transport luggage and guest items (up to 50 lbs)
  • comfort working indoors and outdoors in all weather conditions
  • flexible availability, including nights, weekends, and holidays
  • ability to work efficiently in a high-volume, fast-paced environment
  • team-oriented mindset with a willingness to assist in multiple service areas

Job Duties

  • Greet guests upon arrival and departure
  • park and retrieve guest vehicles safely and efficiently
  • assist guests with luggage and personal belongings
  • open doors and provide directional assistance as needed
  • maintain a professional appearance and positive attitude
  • provide information regarding hotel amenities and local attractions
  • maintain cleanliness and organization of work areas
  • communicate effectively with team members and management
  • follow all safety and vehicle handling procedures
  • support restaurant valet operations

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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