GUEST SERVICES AGENT

Washington, DC, USA|Onsite

Job Overview

Employment Type

Full-time

Hourly

Compensation

Hourly

Exact $22.31

Work Schedule

Flexible

Weekend Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Pension Plan

401k plan

Paid vacation

paid sick days

Paid holidays

Paid Family Bonding Time

Adoption assistance

Free room nights

discounted room rates

Tuition Reimbursement

Free Meals

Employee stock purchase plan

Retail Discounts

growth opportunities

Job Description

Hyatt Regency Washington on Capitol Hill is an upscale hotel located just steps away from the iconic U.S. Capitol building, offering guests a prime location infused with rich history and modern amenities. This hotel is part of the esteemed Hyatt brand, recognized globally for its commitment to quality service, luxurious accommodations, and exceptional guest experiences. The Hyatt Regency brand is known for providing sophisticated settings that accommodate business travelers, tourists, and events of all types in vibrant city centers. At this location, guests enjoy a blend of comfort, convenience, and hospitality that reflects the prestige of the surrounding neighborhood and... Show More

Job Requirements

High school diploma or equivalent
Previous customer service experience preferred
Ability to work flexible hours including weekends and holidays
Strong communication and interpersonal skills
Physical capability to assist with luggage handling and standing for long periods
Background check clearance may be required

Job Qualifications

A true desire to satisfy the needs of others in a fast-paced environment
Refined verbal communication skills
Ability to stand and walk for long periods
Physical stamina to lift moderate weights
An engaging and caring personality
Availability to work any day including weekends and holidays between 6:00 a.m. and 11:30 p.m.