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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
Sheraton Galleria, located at 4 Galleria Blvd, is a distinguished hotel that stands as a beacon of comfort, luxury, and impeccable customer service in the hospitality industry. As part of the renowned Sheraton brand, which operates globally, this hotel offers guests a premium experience with high standards of service and amenities. Guests can expect elegant accommodations, a welcoming atmosphere, and a location that places them close to key attractions and business centers. Sheraton Galleria prides itself on creating unforgettable stays for both leisure and business travelers, fostering a culture that values professionalism, dedication, and guest satisfaction.
The role ... Show More
The role ... Show More
Job Requirements
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making abilities
- Ability to work flexible hours, including weekends and holidays
- Proficient in Microsoft Office and reservation systems
Job Qualifications
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making abilities
- Ability to work flexible hours, including weekends and holidays
- Proficient in Microsoft Office and reservation systems
- Previous experience in a similar role in the hospitality industry
- Fluency in a second language
- Certification in hospitality or customer service
Job Duties
- Greet guests upon arrival and check them in, ensuring all necessary information is obtained and recorded accurately
- Handle guest inquiries, requests, and concerns in a professional and timely manner
- Assist guests with luggage, transportation, and other needs as required
- Process payments and maintain accurate records of transactions
- Collaborate with other departments to ensure seamless guest experience
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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