You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Job Description
Innisfree Hotels is a renowned hospitality company known for fostering an inclusive workplace culture where every employee matters and their voices are genuinely heard. Committed to nurturing an environment of care, Innisfree Hotels prioritizes the well-being and professional growth of its team members, ensuring they feel supported and valued. The company is expanding rapidly and places a strong emphasis on teamwork, accountability, and a positive guest experience. At the heart of Innisfree Hotels’ operations is the desire to create memorable stays for guests by maintaining high service standards and attention to detail.
One of their most celebrated properties is t... Show More
One of their most celebrated properties is t... Show More
Job Requirements
- Must have a high school diploma or equivalent
- minimum 1 year of customer service experience
- knowledge of reservation and POS systems
- ability to read, write, and speak effectively in English
- ability to work with computers
- must be a team player
- must be able to multi-task and be detail-oriented
Job Qualifications
- Must have a high school diploma or equivalent
- minimum 1 year of customer service experience required, hospitality industry preferred
- ability to interpret various instructions provided in written, oral, or scheduled form
- ability to read, write, and speak effectively in English to communicate with guests and team members
- knowledge of reservation and POS systems
- ability to work with computers and good knowledge of operating software preferred
- must be able to multi-task and be detail-oriented
- must be a team player
- ability to work independently with minimal supervision in a high degree of autonomy
Job Duties
- Approach all interactions with guests and employees in a friendly and service-oriented manner by maintaining a positive demeanor
- promote a positive and caring work environment by addressing and resolving any conflict in a calm and poised manner
- maintain regular attendance as required by scheduling
- maintain high standards of personal appearance and grooming including wearing the proper uniform and nametag
- greet guests upon arrival and make them feel welcomed always following the 5/10 rule
- check-in and check-out guests, assign rooms per guest requests and reservation details, assist with booking and canceling reservations, process payments
- arrange special services for guests such as calling a taxi, providing directions, or acknowledging special occasions
- adhere to all credit and inventory control procedures including retrieving approval codes for payments
- monitor customer accounts ensuring adherence to hotel credit limits and verify accuracy of registration information
- adhere to hotel policies regarding use of cash banks and deposit logs
- be able to diffuse conflict or tense situations with guests
- maintain a clean and safe work environment and report safety issues immediately
- perform any other duties as assigned by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: