Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Job Description
The Westin Savannah Harbor Golf Resort and Spa, located at 1 Resort Dr, Savannah, Georgia, is a distinguished establishment known for its exceptional hospitality and commitment to wellness-focused travel experiences. As a premier resort offering luxurious accommodations, scenic golf courses, and rejuvenating spa services, The Westin Savannah Harbor aims to provide guests with memorable and unique stays that blend comfort, leisure, and wellness. Part of the globally recognized Marriott International family, the resort prides itself on creating an inclusive and supportive work environment that values diversity and promotes equal opportunities for all associates. The resort's culture emphasizes the wellbeing of both guests and employees, encouraging a vibrant and active lifestyle that aligns with the brand's philosophy of wellness in hospitality.
The role of Guest Service Support Expert at The Westin Savannah Harbor Golf Resort and Spa is a full-time, non-management position that plays a critical part in ensuring the smooth operation of the resort's food and beverage services. This position is not just about delivering meals and beverages; it is centered on fostering a memorable guest experience by providing seamless support throughout the food and beverage process. Responsibilities include setting tables, assisting kitchen staff, replenishing supplies, and maintaining clean work areas to ensure that every service transaction feels like a part of the overall guest experience. This role demands a proactive individual who can perform physical tasks such as standing or walking for prolonged periods and lifting or moving items weighing up to 50 pounds with assistance.
Guest Service Support Experts at The Westin Savannah Harbor are expected to uphold the highest standards of safety, professionalism, and quality. This includes adhering strictly to company policies and procedures, maintaining a professional personal appearance, and ensuring effective communication with guests and team members. The position is ideal for candidates who are enthusiastic about delivering excellent guest service and are passionate about contributing to a wellness-centered hospitality environment. While prior experience in food and beverage service is preferred, the resort welcomes individuals with no prior related work experience and provides opportunities for learning and growth. Having a high school diploma or GED is preferred but not mandatory, emphasizing the company’s dedication to inclusivity and equal opportunity.
Moreover, working at The Westin Savannah Harbor offers an opportunity to be part of a global team that values cultural diversity and fosters a sense of belonging. The resort is committed to creating a workplace where unique backgrounds and talents are celebrated, thereby enriching the community and enhancing the guest experience. Associates at Westin are encouraged to embrace their own well-being and practice healthy lifestyles, equipping them to better serve guests in a way that supports relaxation, rejuvenation, and balanced living. If you are passionate, optimistic, and adventurous, this role enables you to bring those qualities to life while helping others do the same during their stay at the resort. Join The Westin Savannah Harbor Golf Resort and Spa to be part of an inspiring and supportive environment where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself.
The role of Guest Service Support Expert at The Westin Savannah Harbor Golf Resort and Spa is a full-time, non-management position that plays a critical part in ensuring the smooth operation of the resort's food and beverage services. This position is not just about delivering meals and beverages; it is centered on fostering a memorable guest experience by providing seamless support throughout the food and beverage process. Responsibilities include setting tables, assisting kitchen staff, replenishing supplies, and maintaining clean work areas to ensure that every service transaction feels like a part of the overall guest experience. This role demands a proactive individual who can perform physical tasks such as standing or walking for prolonged periods and lifting or moving items weighing up to 50 pounds with assistance.
Guest Service Support Experts at The Westin Savannah Harbor are expected to uphold the highest standards of safety, professionalism, and quality. This includes adhering strictly to company policies and procedures, maintaining a professional personal appearance, and ensuring effective communication with guests and team members. The position is ideal for candidates who are enthusiastic about delivering excellent guest service and are passionate about contributing to a wellness-centered hospitality environment. While prior experience in food and beverage service is preferred, the resort welcomes individuals with no prior related work experience and provides opportunities for learning and growth. Having a high school diploma or GED is preferred but not mandatory, emphasizing the company’s dedication to inclusivity and equal opportunity.
Moreover, working at The Westin Savannah Harbor offers an opportunity to be part of a global team that values cultural diversity and fosters a sense of belonging. The resort is committed to creating a workplace where unique backgrounds and talents are celebrated, thereby enriching the community and enhancing the guest experience. Associates at Westin are encouraged to embrace their own well-being and practice healthy lifestyles, equipping them to better serve guests in a way that supports relaxation, rejuvenation, and balanced living. If you are passionate, optimistic, and adventurous, this role enables you to bring those qualities to life while helping others do the same during their stay at the resort. Join The Westin Savannah Harbor Golf Resort and Spa to be part of an inspiring and supportive environment where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself.
Job Requirements
- Open availability preferred
- Ability to stand, sit, or walk for extended periods
- Ability to move, lift, carry, push, pull objects up to 25 pounds independently and 50 pounds with assistance
- Willingness to follow company policies and procedures
- No supervisory experience required
- No license or certification required
- Ability to read and verify menu information visually
Job Qualifications
- High school diploma or GED preferred
- Previous experience in food and beverage environment preferred
- Ability to follow safety and quality standards
- Strong communication skills
- Ability to perform physical tasks required by the role
- Enthusiastic and guest service-oriented attitude
- Commitment to maintaining professional appearance and behavior
Job Duties
- Set tables to prepare for meal service
- Assist kitchen staff with various tasks
- Clean work areas and replenish supplies as needed
- Ensure food and beverage transactions run smoothly
- Uphold safety standards and company policies
- Maintain professional appearance and communication
- Perform physical tasks such as lifting, moving, standing, and walking for extended periods
Job Criteria
Experience
No experience required
Job Location
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