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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Positive work environment
opportunities for growth
Career Development
team-oriented culture
Job Description
The establishment seeking to fill the Guest Service Supervisor position is a professional hotel environment dedicated to providing exceptional guest experiences through a well-trained and highly motivated front desk team. As a hotel, it focuses on creating an environment where guests feel welcomed and valued from the moment they arrive until their departure. This company values teamwork, professionalism, and customer satisfaction, putting a strong emphasis on service quality and operational efficiency. The hotel encourages employee growth in leadership roles and offers a positive, team-oriented atmosphere where every team member is empowered to contribute to the guest experience and help the... Show More
Job Requirements
- Previous front desk or hospitality experience required
- strong customer service and communication skills
- ability to lead, coach, and support a team
- calm, professional, and dependable
- strong problem solving and multitasking abilities
- comfortable with computers and hotel systems
- flexible to work any shifts including holidays and weekend
Job Qualifications
- Previous front desk or hospitality experience required
- strong customer service and communication skills
- ability to lead, coach, and support a team
- calm, professional, and dependable
- strong problem solving and multitasking abilities
- comfortable with computers and hotel systems
Job Duties
- Assist in supervising front desk staff and daily operations
- support check ins, check outs, reservations, and guest inquiries
- provide coaching and training to team members
- handle guest concerns and resolve service issues professionally
- ensure front desk procedures and brand standards are followed
- maintain accurate records, logs, and shift information
- communicate important updates to management and other departments
- assist with cashiering, billing, and basic audit tasks
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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