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Guest Service Sales Specialist

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $18.00 - $1.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Employee Discounts
Professional Development
Monthly incentives
Paid Time Off
Collaborative team environment
opportunities for growth

Job Description

Chapter Aesthetic Studio is a premier aesthetic care provider that combines medical expertise with modern beauty to deliver exceptional guest experiences. As part of TAG - The Aspen Group, a trusted leader in healthcare, Chapter Aesthetic Studio strives to make confidence accessible to everyone through personalized care and remarkable results. TAG - The Aspen Group, headquartered in Chicago, operates over 1,300 locations across 45 states under multiple consumer healthcare brands, including Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. Together, these brands serve more than 35,000 patients daily and over 8 million annually, reflecting a commitment to expanding access to quality healthcare and aesthetic services.

At Chapter Aesthetic Studio, we foster a supportive and people-first culture that empowers our team members to build relationships, boost confidence, and guide guests throughout their entire journey. Our modern, uplifting studio environments are designed to be clean, organized, and inviting, offering employees the chance to thrive within a collaborative and tight-knit team. We believe in ongoing training and professional development to help our staff continually grow their skills and advance their careers within our expanding studio network.

We are currently seeking a passionate Guest Service Sales Specialist to join our Coon Rapids team in a full-time capacity. This vital role places you at the heart of the guest experience, where you will be the first smile guests see and the lasting impression they remember. More than a receptionist, you will serve as a relationship builder, confidence booster, and trusted guide who ensures every guest feels valued and well taken care of from the moment they walk through the door.

The Guest Service Sales Specialist role is designed for energetic, outgoing individuals who possess excellent communication and interpersonal skills. In this dynamic position, you will manage front-of-studio operations including phone calls, appointment scheduling, guest check-in and check-out, and payment processing. You will educate guests about the value of our services, retail products, and various membership packages available, supporting them in making informed decisions that enhance their aesthetic journey.

In addition, you will collaborate closely with our clinical staff to guide new guests through their initial visits and treatment planning, ensuring a seamless and positive experience that fosters loyalty and encourages referrals. Meeting and exceeding sales goals for services, memberships, and retail products is a key responsibility integral to this role. We offer a competitive starting hourly rate of $18 or more based on experience, along with eligibility for monthly incentives, to reward your dedication and performance.

Joining Chapter Aesthetic Studio means becoming part of a company that is dedicated to redefining healthcare and aesthetic care by putting people first. We value diversity and inclusion, ensuring equal opportunity employment for all qualified applicants without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, veteran status, or disability. If you are ready to be the reason someone feels amazing today, apply now and start your best Chapter yet!

Job Requirements

  • High school diploma or equivalent
  • Minimum 2 years of sales experience in a customer-facing role
  • Strong communication and interpersonal skills
  • Proficiency with phone systems and booking software
  • Ability to multitask and maintain composure in a fast-paced environment
  • Availability to work full-time hours
  • Positive attitude and team-oriented mindset

Job Qualifications

  • High school diploma or equivalent
  • At least 2 years of sales experience in a fast-paced, guest-focused environment
  • Friendly, outgoing personality with excellent communication and interpersonal skills
  • Tech-savvy and comfortable with phones, booking systems, and POS software
  • Organized, detail-oriented, and adaptable under pressure

Job Duties

  • Welcome every guest with warmth, energy, and professionalism
  • Create memorable experiences that foster loyalty and referrals
  • Manage front-of-studio operations including phones, appointment booking, guest check-in/out, and payment processing
  • Support guests through product education, service recommendations, rebooking, and financing options
  • Help guests understand the value of retail products, service packages, and Chapter Rewards Club memberships
  • Partner with clinical staff to guide guests through the new guest journey and enhance treatment planning
  • Meet and exceed sales goals for services, memberships, and retail
  • Maintain a clean, organized, and guest-ready studio environment

Job Criteria

Experience

Mid Level (3-7 years)


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