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Guest Service Representative (GSR)
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $16.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
401(k)
Paid Time Off
Holiday pay
Employee assistance program
employee discount
Job Description
MainStay Suites Overland Park Kansas is part of the well-established Choice Hotels extended stay brand, known for its comfortable and convenient lodging options geared towards long-term guests. This particular location is managed by Gulf Coast Hotel Management, Inc., a dynamic and growing hotel management company that values its team members and fosters a supportive work environment. Gulf Coast Hotel Management emphasizes not just employment but personal and professional growth, making it a great place for career advancement in the hospitality industry. They have built a reputation for their commitment to team care, ensuring that associates feel valued and supported while... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Strong communication skills
- Positive attitude and integrity
- Ability to work flexible hours
- Basic computer proficiency
- Professional appearance
Job Qualifications
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Strong communication and interpersonal skills
- Ability to handle multiple tasks simultaneously
- Positive attitude and professional demeanor
Job Duties
- Providing outstanding customer service to all hotel guests
- Checking guests in and out of the hotel
- Managing reservations
- Resolving any guest issues that arise
- Communicating effectively with guests and team members
- Maintaining a clean and organized front desk area
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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