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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $17.00
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
401(k) with employer match
Paid Time Off
Holiday pay
Employee assistance program
Employee Discount Program
Job Description
MainStay Suites Blue Ash is a well-established extended stay hotel brand under the umbrella of Choice Hotels, known for providing comfortable and convenient accommodations for guests who need longer-term stays. Operated by Gulf Coast Hotel Management, Inc., this location benefits from being part of a dynamic, growing, and evolving company that prioritizes the well-being and development of their team members. Gulf Coast Hotel Management, Inc. offers not just a job but a friendly, supportive atmosphere where employees can grow, advance, and thrive in a positive work environment. The culture of the company emphasizes care for their team, integrity, and a... Show More
Job Requirements
- High school diploma or equivalent
- Previous guest service or hospitality experience preferred
- Ability to work from 3 pm to 11 pm
- Strong interpersonal and communication skills
- Honest and trustworthy
- Ability to multitask and stay organized in a fast-paced environment
- Basic computer proficiency
Job Qualifications
- High school diploma or equivalent
- Previous experience in guest services or hospitality preferred
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
- Ability to work evening shifts from 3 pm to 11 pm
- Positive attitude and a commitment to providing excellent customer service
- Proficiency in basic computer skills
Job Duties
- Provide outstanding customer service to all hotel guests
- Check guests in and out of the hotel efficiently
- Manage reservations accurately
- Resolve any guest issues or complaints promptly and professionally
- Maintain the front desk area and ensure it is clean and organized
- Communicate effectively with other hotel departments to ensure guest satisfaction
- Uphold hotel policies and procedures consistently
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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