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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $24.84 - $27.60
Work Schedule
Standard Hours
Benefits
Health Insurance
Retirement benefits
Paid Time Off
Life insurance
Disability Coverage
wellness programs
Employee Discounts
Job Description
Residence Inn by Marriott Newark Elizabeth/Liberty International Airport is part of the globally recognized Marriott International portfolio, known for its exceptional hospitality standards and commitment to guest satisfaction. This hotel is designed with the modern traveler in mind, offering spacious suites equipped with full kitchens and all the conveniences of home, making it ideal for long-stay guests. The Residence Inn brand prides itself on a service culture that is warm, welcoming, and focused on meeting the unique needs of each guest, whether they are traveling for business or leisure. Marriott International is a leader in the hospitality industry and is... Show More
Job Requirements
- High school diploma or equivalent
- ability to stand, sit, or walk for extended periods
- ability to lift or move objects up to 10 pounds
- basic math and cash handling skills
- excellent communication skills
- ability to work flexible hours including weekends and holidays
- adherence to company policies and procedures
Job Qualifications
- High school diploma or equivalent
- prior experience in customer service or hospitality preferred
- excellent verbal and written communication skills
- ability to handle money accurately
- proficiency with computer systems and front desk software
- strong interpersonal and problem-solving abilities
- ability to maintain professionalism and confidentiality
Job Duties
- Organize, confirm, and conduct guest check-ins/check-outs
- process room reservations, requests, changes, and cancellations
- secure and verify payments and billing
- activate and file room keys
- process guest requests and relay messages
- print contingency guest lists for emergencies
- identify and explain room features and provide property and local information
Job Criteria
Experience
No experience required
Job Location
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