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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $25.95 - $27.22
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development programs
Paid holidays
Job Description
Courtyard by Marriott Chicago Downtown/River North is a renowned hotel located in the vibrant city of Chicago, Illinois, specifically at 30 E Hubbard St. As part of Marriott International, a global leader in the hospitality industry, this hotel is dedicated to delivering exceptional service and comfort to both business and leisure travelers. Marriott International is recognized worldwide for its commitment to quality, innovation, and a welcoming atmosphere that makes every guest feel valued and appreciated. With a strong presence in the hotel industry, the Courtyard brand is designed specifically to meet the needs of modern travelers, particularly those traveling for... Show More
Job Requirements
- Ability to stand, sit, or walk for extended periods
- Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds
- Willingness to follow all company policies and procedures
- Commitment to maintaining confidentiality of proprietary information
- Ability to provide excellent guest service
- Availability to work full-time schedules
- Basic computer proficiency
Job Qualifications
- High school diploma or equivalent
- Previous experience in guest services or front desk operations preferred
- Strong communication and interpersonal skills
- Ability to operate hotel management computer systems
- Proficiency in handling financial transactions
- Ability to work effectively in a team
- Professional and courteous demeanor
Job Duties
- Organize, confirm, process, and conduct all guest check-ins and check-outs
- Manage room reservations, requests, changes, and cancellations
- Secure payment and verify and adjust billing
- Activate and file room keys
- Process all guest requests and relay messages
- Print contingency lists for emergency records
- Notify Loss Prevention or Security of any guest reports of theft
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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