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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $32.03 - $42.70
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Job Description
SpringHill Suites by Marriott New York Midtown Manhattan is part of the globally recognized Marriott International family, a leader in the hospitality industry known for exceptional service and quality accommodations. Marriott International operates a broad portfolio of hotels that cater to a variety of traveler needs, from leisure to business. SpringHill Suites provides an upscale yet relaxed environment, offering spacious suites ideal for families needing more room and business travelers who require a clear distinction between work and rest. The hotel complements its offerings with amenities such as complimentary breakfast, pools in most locations, and a market serving wine and... Show More
Job Requirements
- High school diploma or equivalent
- Previous hospitality or customer service experience preferred
- Ability to handle guest interactions professionally
- Proficiency with computer systems and billing processes
- Excellent communication skills
- Ability to work in a fast-paced environment
- Physical ability to stand or walk for extended periods and lift up to 10 pounds
Job Qualifications
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Strong communication and interpersonal skills
- Ability to operate computer systems and handle cash accurately
- Demonstrated ability to multitask and prioritize tasks
- Friendly and professional demeanor
- Ability to work flexible hours including weekends and holidays
Job Duties
- Organize, confirm, process, and conduct guest check-ins and check-outs
- Manage room reservations, requests, changes, and cancellations
- Secure payment and verify and adjust billing
- Activate and file room keys
- Process guest requests and relay messages
- Print contingency lists for emergency records
- Identify and explain room features to guests and provide directions and information about property amenities and local attractions
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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