Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $15.76 - $17.51
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
flexible schedule
Job Description
The City of New Brighton is a vibrant and welcoming community dedicated to providing exceptional public services and recreational opportunities for its residents and visitors. Located in Minnesota, New Brighton is a well-managed city recognized for its commitment to diversity, equity, and inclusion. The New Brighton Parks and Recreation Department plays a crucial role in fostering community engagement and promoting a healthy lifestyle through a variety of programs, facilities, and events designed to meet the diverse needs of the population.
As a part of the New Brighton Parks and Recreation Department, the Guest Service Receptionist position offers an exciting opportunity to engage with a broad cross-section of the community while supporting the day-to-day operations of the department. This role is designed for dependable and energetic individuals who thrive in fast-paced, customer-focused environments. Employment in this position is part-time, averaging approximately 12 hours per week during weekday hours with shifts scheduled between 8:45 a.m. and 6:00 p.m., allowing for a flexible yet consistent daytime work schedule.
The Guest Service Receptionist acts as the first point of contact for patrons who reach out to the department either in person or by phone. Responsibilities include providing courteous, reliable service to community members, assisting with program registrations and membership transactions, and supporting city and facility staff by addressing various customer needs. This position requires effective communication skills to interact with a diverse community, multitasking abilities to manage multiple responsibilities simultaneously, and physical stamina to stand for extended periods.
In addition to customer service duties, the Guest Service Receptionist also performs essential office support tasks, including data entry and light housekeeping duties, helping ensure the smooth operation of the New Brighton Community Center (NBCC). You will be expected to complete scheduled opening and closing procedures, maintain a clean and welcoming lobby environment, and perform other related duties as assigned.
This role is ideal for individuals who enjoy being part of a cohesive and supportive team environment, take pride in delivering service excellence, and want to make a positive impact on their community through meaningful daily interactions. The City of New Brighton values innovation, excellence, optimism, and connection—all core values you will embody in this position. By joining the team, you become part of a workforce committed to upholding high standards of integrity and service whilst fostering a respectful and inclusive workplace culture.
If you are seeking a rewarding role that combines customer service, office support, and community engagement with a reasonable time commitment, the Guest Service Receptionist position with New Brighton Parks and Recreation could be a perfect fit. This role not only provides the opportunity to develop your professional skills but also allows you to contribute significantly to community wellness and satisfaction by supporting recreational and administrative operations in a well-managed municipal setting.
As a part of the New Brighton Parks and Recreation Department, the Guest Service Receptionist position offers an exciting opportunity to engage with a broad cross-section of the community while supporting the day-to-day operations of the department. This role is designed for dependable and energetic individuals who thrive in fast-paced, customer-focused environments. Employment in this position is part-time, averaging approximately 12 hours per week during weekday hours with shifts scheduled between 8:45 a.m. and 6:00 p.m., allowing for a flexible yet consistent daytime work schedule.
The Guest Service Receptionist acts as the first point of contact for patrons who reach out to the department either in person or by phone. Responsibilities include providing courteous, reliable service to community members, assisting with program registrations and membership transactions, and supporting city and facility staff by addressing various customer needs. This position requires effective communication skills to interact with a diverse community, multitasking abilities to manage multiple responsibilities simultaneously, and physical stamina to stand for extended periods.
In addition to customer service duties, the Guest Service Receptionist also performs essential office support tasks, including data entry and light housekeeping duties, helping ensure the smooth operation of the New Brighton Community Center (NBCC). You will be expected to complete scheduled opening and closing procedures, maintain a clean and welcoming lobby environment, and perform other related duties as assigned.
This role is ideal for individuals who enjoy being part of a cohesive and supportive team environment, take pride in delivering service excellence, and want to make a positive impact on their community through meaningful daily interactions. The City of New Brighton values innovation, excellence, optimism, and connection—all core values you will embody in this position. By joining the team, you become part of a workforce committed to upholding high standards of integrity and service whilst fostering a respectful and inclusive workplace culture.
If you are seeking a rewarding role that combines customer service, office support, and community engagement with a reasonable time commitment, the Guest Service Receptionist position with New Brighton Parks and Recreation could be a perfect fit. This role not only provides the opportunity to develop your professional skills but also allows you to contribute significantly to community wellness and satisfaction by supporting recreational and administrative operations in a well-managed municipal setting.
Job Requirements
- High school education or GED equivalent
- minimum of one-year experience as a cashier
- previous work experience with data entry
- proficient in Microsoft Office and Microsoft Outlook
- ability to stand for prolonged periods
- able to multitask and manage multiple responsibilities
- effective communication skills
- dependable and energetic
- able to perform light housekeeping tasks
- ability to exercise independent judgment
- willing to work scheduled weekday hours between 8:45 a.m. and 6:00 p.m.
Job Qualifications
- High school education or GED equivalent
- minimum of one-year experience as a cashier
- previous work experience with data entry
- proficient in Microsoft Office and Microsoft Outlook
- excellent written and verbal communication skills
- considerable typing experience including letters, flyers, and reports
- ability to exercise independent judgment with upper level clerical responsibility
- displays the ability to deal with the public in a courteous and tactful manner projecting a favorable image of the City
- OR such alternatives to the above qualifications as the City may find appropriate and acceptable
Job Duties
- Welcomes walk-in customers and answers callers' inquiries
- completes and enters program registration and membership transactions into the appropriate database
- extensive contact with the general public and staff from all City departments
- performs various office support duties and housekeeping tasks as scheduled or requested
- completes established opening and closing procedures for the NBCC as scheduled
- performs other job related responsibilities as apparent or assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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