Guest Service Receptionist

The New Brighton Parks and Recreation Department is a community-focused organization dedicated to enhancing the quality of life for residents by providing a variety of recreational programs, facilities, and services. The department strives to create a welcoming and supportive environment for all community members through recreational activities, educational programs, and various public services that encourage community engagement and healthy living. With a commitment to exceptional customer service, the department operates several facilities including the New Brighton Community Center (NBCC), where residents can participate in sports, fitness, educational classes, and social events. The department plays a vital role in managing community resources efficiently while promoting a safe and enjoyable atmosphere for participants of all ages and backgrounds.

The role of Guest Service Receptionist is an integral part of the New Brighton Parks and Recreation Department’s objective to deliver a positive experience for all patrons. This position involves providing customer service, administrative support, and light housekeeping duties within the NBCC. The Guest Service Receptionist is the first point of contact for visitors, responsible for greeting walk-in customers, answering incoming phone inquiries, and assisting patrons with program registrations and memberships. This role requires excellent communication skills, attention to detail, and the ability to multitask efficiently across various responsibilities.

Scheduled on weekends with flexible shifts between 8:45 a.m. and 10:00 p.m., the position offers between 5 to 10 hours per week, making it ideal for individuals seeking part-time opportunities with community engagement. Key responsibilities include completing transactions accurately in the department’s database, maintaining a clean and organized reception and common area, and assisting with opening and closing procedures for the community center. The Guest Service Receptionist collaborates closely with city staff and other departments to ensure seamless operations and an outstanding experience for all patrons. This position is well-suited for individuals who enjoy interacting with the public, have a friendly and professional demeanor, and are committed to supporting local community services.