Job Overview
Employment Type
Full-time
Benefits
Competitive wages
medical benefits
Dental benefits
vision benefits
401(k) program
Childcare Reimbursement
complimentary meals during shifts
Vacation Time
Paid Weekly
Free on-site parking
exclusive associate discounts
Tuition Reimbursement
opportunities for professional growth and advancement
Job Description
Joining the MotorCity team means becoming part of a dynamic, customer-focused organization that values professionalism, teamwork, and continuous growth. The Guest Service Manager role is integral to maintaining the high standards that define MotorCity's reputation. This position involves overseeing the daily operations of the Guest Service Agents and managing the hotel reservations functions, ensuring that all guest interactions are handled with utmost care and professionalism. The Guest Service Manager plays a vital role in contributing to the hotel's overall revenue growth by providing superior guest service aligned with company policies and hospitality standards. This role requires a proactive leader who... Show More
Job Requirements
- Bachelor's degree or equivalent experience
- Four years of experience in guest service and hotel reservations
- Outstanding communication skills
- Ability to work well in a team environment
- Must have a passion for guest service
- Strong interpersonal and problem-solving skills
Job Qualifications
- Bachelor's degree or equivalent experience
- Four years of experience in guest service and hotel reservations
- Outstanding communication skills
- Ability to work well in a team environment
- Strong interpersonal and problem-solving skills
- Passion for guest service
Job Duties
- Manage the day-to-day activities of guest service agents
- Oversee hotel reservations functions
- Provide exceptional guest service in accordance with hotel standards and policies
- Contribute to MotorCity's revenue growth through excellent service delivery
- Resolve guest issues promptly and professionally
- Train and support guest service staff
- Perform additional responsibilities as assigned
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Popular Cities