Guest Service Host - Los Gatos

CineLux Theatres is a well-established community-based movie theater company with roots dating back to 1966, when it opened its first cinema in Campbell, California. This family-operated business has been serving audiences exclusively within Silicon Valley and Santa Cruz County, building a reputation for delivering a friendly and welcoming entertainment experience to moviegoers. CineLux prides itself on providing a local touch amidst the competitive cinema landscape, fostering a connection with its community through exceptional customer service and quality entertainment options. As a local business, CineLux is deeply invested in creating an enjoyable atmosphere where both employees and guests feel valued, making it an ideal workplace for individuals passionate about movies and community-centered service.

We are currently seeking enthusiastic and customer-focused individuals to join our team as Guest Service Hosts. This part-time position, offering 15 to 30 hours per week, provides the perfect opportunity for those looking to enter the movie business and work in a fun, fast-paced environment. Guest Service Hosts are the frontline representatives of CineLux Theatres, ensuring guests have a delightful visit from start to finish. The ideal candidate has a positive attitude, enjoys working with the public, and is eager to contribute to a team that values excellent customer service. The role involves a range of responsibilities that support the smooth operation of the theater, including working at the box office and concession stands.

As a Box Office Host, you will be responsible for selling tickets and gift cards, answering questions related to film content and ratings, providing directions and information about promotions, and maintaining box office operations through daily maintenance and reporting activities. In the Concessions Host role, your duties will include selling food and beverages, assembling orders accurately, operating point-of-sale terminals, and keeping the concession area clean and well-stocked. Both roles require a commitment to customer satisfaction and efficient service delivery.

We offer several attractive benefits to our Guest Service Hosts, including free movies for employees and their family and friends in private auditoriums, discounted concessions, and free big screen gaming experiences. Our theater emphasizes career advancement opportunities and flexible scheduling to accommodate various availability needs. We foster a lively work environment where our employees can engage in a fast-paced, fun setting while developing valuable skills in customer service and team collaboration. Competitive wages are offered, along with overtime pay on holidays, reinforcing our commitment to fair and rewarding compensation. Join CineLux Theatres to begin your career in the movie industry as part of a friendly and passionate team dedicated to making every guest's experience memorable.