Guest Service Host - Campbell

CineLux Theatres is a well-established, community-based movie theater company located in the Bay Area. Founded in 1966 in Campbell, the company has grown while maintaining its focus solely within Silicon Valley and Santa Cruz County. Operated by the same local family, CineLux Theatres prides itself on providing a welcoming and friendly entertainment escape for moviegoers. The company values its staff, fostering a supportive environment and encouraging growth and career advancement. Known for its dedication to excellent customer service and a fun atmosphere, CineLux Theatres offers an exceptional experience both for guests and employees alike as a trusted leader in the local entertainment industry.

CineLux Theatres is currently hiring for the position of Guest Service Host, a part-time, non-exempt role reporting directly to the General Manager. This role is perfect for individuals passionate about movies and committed to delivering outstanding service. As a Guest Service Host, you will be the face of the company, providing front-line customer service and ensuring that visitors have a memorable experience. Working 15-30 hours per week, candidates need to be flexible with their availability, including nights, weekends, and holidays.

The Guest Service Host role encompasses several responsibilities. In the capacity of a Box Office Host, you will sell tickets and gift cards, answer questions about film content and ratings, provide directions to the theater, update guests on current prices and promotions, and handle box office maintenance and reporting duties. As a Concessions Host, your duties will include selling fresh food and beverages, assembling orders, operating point-of-sale terminals, and maintaining the cleanliness of the concession area, which includes cooking equipment, counters, glass display cases, condiment areas, preparation spaces, and stock rooms.

CineLux Theatres offers an exciting work environment that is fast-paced and fun, providing a perfect opportunity for individuals to start their career in the movie industry. Benefits include free movies for employees and their families in private auditoriums, discounted concessions, free big-screen gaming sessions for family and friends, and opportunities for career advancement. The company supports a flexible working schedule and provides competitive wages with overtime pay on holidays. Emphasizing an outgoing, positive, and enthusiastic attitude, CineLux looks for team members who enjoy working with the public and their coworkers alike.

Physical demands of this role include the ability to frequently lift or carry up to 10 pounds and occasionally lift up to 50 pounds. The role also involves repetitive bending, lifting, reaching, and requires long periods of sitting or standing. These should be considered as part of the day-to-day operations at the theater, ensuring everything runs smoothly for the guests.

CineLux Theatres is committed to equal opportunity employment and strives to maintain an environment where all employees can contribute and thrive. The company retains the right to amend or change the job description as necessary. Joining CineLux means becoming a valued part of a team dedicated to providing quality entertainment experiences in a dynamic and supportive setting. Whether you are looking for your first job in the movie business or seeking to develop your customer service skills, CineLux Theatres offers a unique, enjoyable, and rewarding work experience.