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Guest Service Host

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $3.63
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Benefits

weekly pay
flexible scheduling options
Complimentary shift meal and family dining discounts
Comprehensive training and ongoing development
Clear pathways for career advancement
Paid Time Off
401(k) retirement savings plan
tuition assistance programs
Medical, dental, and vision insurance coverage
Champions of Hope community involvement
Cash referral incentive program
journey wellbeing support tools
Perkspot Employee Discount Program
Robust recognition programs
Slip resistant shoes reimbursement program
Active community and charitable engagement opportunities
Igniting Dreams Grant Program
Team training competitions

Job Description

Buffalo Wild Wings is a leading casual dining restaurant and sports bar brand known for its dynamic atmosphere, extensive menu offerings, and commitment to providing an exceptional guest experience. As a popular destination for sports enthusiasts and families alike, Buffalo Wild Wings combines the thrill of live sports with a vibrant social setting where guests can enjoy flavorful wings, signature sauces, and a wide selection of beverages. Founded with a passion for delivering great food and memorable experiences, the company continues to expand across the United States and internationally, emphasizing quality service, community involvement, and employee growth.

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Job Requirements

  • High school diploma or equivalent
  • Prior experience in customer service or hospitality preferred
  • Ability to stand for extended periods
  • Strong communication skills
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Basic computer skills
  • Must be at least 18 years old

Job Qualifications

  • Outstanding communication and interpersonal skills
  • Genuine desire to create memorable guest experiences
  • Ability to manage multiple priorities in a fast-paced environment
  • Friendly and helpful demeanor
  • Previous hospitality or customer service experience preferred
  • Attention to detail
  • Basic knowledge of dining and restaurant operations

Job Duties

  • Greet guests warmly and create a welcoming atmosphere
  • Manage waitlists and seating arrangements efficiently
  • Provide accurate menu information and answer guest inquiries
  • Assist guests with special requests and accommodations
  • Maintain cleanliness and organization of the host station
  • Coordinate with the service team to ensure smooth operations
  • Support the resolution of guest concerns and feedback

Job Location

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