Marriott International, Inc logo

Guest Service Expert - Breakfast Server

Job Overview

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Employment Type

Part-time
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Retirement Plan
Training and Development

Job Description

Renaissance Dallas at Plano Legacy West Hotel, located in the vibrant city of Plano, Texas, is part of the renowned Marriott International portfolio. Known for providing exceptional lodging and dining experiences, Renaissance Hotels pride themselves on delivering personalized service that reflects the spirit and culture of their neighborhoods. As a lifestyle brand within Marriott, Renaissance Hotels invite guests to discover their surroundings and immerse themselves in local culture while enjoying the comfort and luxury expected from a world-class hotel. The Renaissance Dallas at Plano Legacy West Hotel stands out as a premier destination for travelers seeking both business and leisure accommodations in a lively and dynamic setting.

The role of a Breakfast Server at the Renaissance Dallas at Plano Legacy West Hotel is integral to crafting memorable dining experiences for guests. This position is part-time and non-management, ideal for individuals passionate about food and beverage service. The Breakfast Server goes beyond merely placing food on the table; they strive to create an engaging and pleasurable mealtime atmosphere that enhances the guest's overall stay. This includes attending to guests promptly and professionally, ensuring tables are set correctly, and maintaining cleanliness and organization in the dining area. The position requires excellent communication skills to effectively liaise with kitchen staff and coworkers, thereby ensuring a seamless dining service.

A successful Breakfast Server will actively manage menu knowledge, take guest orders efficiently, serve food and beverages, and anticipate guest needs to exceed expectations. Physical endurance is important, as the role involves standing, walking, and moving for extended periods, as well as safely handling objects up to 50 pounds with assistance. This position is also tip-eligible, providing an opportunity for additional income based on service performance. Marriott International fosters an inclusive work environment that promotes diversity, equity, and inclusion and encourages employees to bring their unique backgrounds and talents to the workplace. Joining the Renaissance Dallas team means becoming part of a global brand committed to personal growth, cultural exploration, and delivering extraordinary guest experiences every day.

Job Requirements

  • high school diploma or equivalent
  • ability to stand and walk for extended periods
  • capability to lift and move objects up to 50 pounds with assistance
  • willingness to work part-time hours including mornings
  • excellent customer service skills
  • adherence to company policies and procedures
  • ability to maintain professional appearance and communication

Job Qualifications

  • high school diploma or G.E.D. equivalent
  • less than 1 year related work experience preferred
  • no supervisory experience required
  • strong communication skills
  • ability to stand and walk for extended periods
  • basic knowledge of food safety and handling
  • friendly and professional demeanor

Job Duties

  • set tables for guests
  • communicate effectively with kitchen and service teams
  • interact with and serve guests during breakfast hours
  • clean work areas and maintain cleanliness of supplies
  • manage menu information and accommodate guest requests
  • handle food and beverage transactions accurately
  • adhere to safety and quality standards

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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