Guest Service Expert

Marriott International is a globally recognized leader in the hospitality industry, renowned for its commitment to quality service and guest satisfaction. Among its diverse portfolio of brands, Courtyard by Marriott stands out as a hotel brand designed specifically to meet the needs of business travelers, offering a seamless blend of comfort, convenience, and style. The Courtyard experience is built on the foundation of delivering exceptional guest service, innovative amenities, and a welcoming environment that empowers travelers no matter the purpose of their trip. With a dedication to inclusion and equal opportunity, Marriott International fosters a workplace culture that celebrates diversity and nurtures the growth of its associates worldwide.

We are currently seeking part-time Guest Service Experts to join the vibrant team at Courtyard located at 1236 Executive Park Dr NE, Atlanta, Georgia. This non-management position is ideal for individuals who thrive in dynamic environments and are passionate about creating memorable guest experiences. The role involves working day and evening shifts and requires availability on weekends and holidays, making it perfect for those looking to gain valuable experience in the food and beverage sector within a reputable hospitality setting. Guest Service Experts play a vital role in ensuring guests feel welcomed and well cared for by taking initiative and delivering a variety of services that enhance the dining experience.

As a Guest Service Expert, you will be responsible for setting tables, effectively communicating with kitchen staff, interacting warmly with guests, and performing essential cleaning and maintenance tasks to maintain a high standard of cleanliness and order. This position demands a hands-on approach to work including moving, lifting, carrying, pushing, and pulling objects, ensuring that you meet the physical demands required to support the smooth operation of the bistro. The work environment includes standing or moving on various surfaces for extended periods, requiring stamina and attentiveness to safety protocols. Each shift offers an opportunity to contribute to an inviting atmosphere where quality and professionalism are paramount.

Working at Courtyard by Marriott not only provides the chance to develop your hospitality skills but also to be part of a company that values your professional appearance, communication skills, and adherence to corporate guidelines. There are no supervisory responsibilities for this role, making it an excellent entry-level position for individuals new to the field or those seeking to advance their career in food and beverage service. This position is tip eligible, offering the potential to increase earnings based on the quality and attentiveness of guest interactions.

Marriott International’s commitment to equal employment opportunity ensures a supportive workplace where associates are encouraged to bring their authentic selves to work. Emphasizing respect, collaboration, and personal growth, the company provides an environment where employees can excel both personally and professionally. Joining Courtyard means becoming part of a global team that values togetherness and fosters continuous improvement while having fun. If you have a high school diploma or G.E.D., less than one year of related work experience, and a desire to build your skills in a customer-focused setting, this role offers a fantastic pathway to grow with one of the world’s most respected hospitality brands.