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Guest Service Expert

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.50 - $17.75
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
retirement savings plan
Training and Development
Diverse and inclusive workplace

Job Description

Marriott International is a globally recognized leader in the hospitality industry, known for its extensive portfolio of brands that range from luxury to budget accommodations. Among its distinguished brands, JW Marriott stands out as a symbol of luxury and refined hospitality, featuring more than 100 elegant properties located in gateway cities and exclusive resort destinations worldwide. Marriott International prides itself on fostering an inclusive and diverse work environment where the unique backgrounds and talents of its associates are valued and celebrated. The company is deeply committed to providing equal employment opportunities without discrimination based on disability, veteran status, or any... Show More

Job Requirements

  • high school diploma or GED
  • ability to stand, sit, or walk for extended periods
  • ability to lift, carry, push, pull up to 25 pounds unassisted and 50 pounds with assistance
  • adherence to company policies and safety standards
  • professional appearance and communication
  • basic reading and menu management skills

Job Qualifications

  • high school diploma or GED equivalent
  • less than one year of related work experience
  • excellent communication and interpersonal skills
  • ability to work in a fast-paced environment
  • strong attention to detail
  • customer service orientation
  • willingness to learn and adapt

Job Duties

  • set tables according to standards
  • communicate effectively with kitchen and service staff
  • interact and serve guests warmly and professionally
  • maintain cleanliness of work areas and supplies
  • manage menu information accurately
  • follow company policies and safety procedures
  • handle physical tasks including lifting, carrying, and moving items as required

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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