Guest Service Expert

Tampa, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Day Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and development programs

competitive salary

Job Description

Renaissance Tampa International Plaza Hotel, located in Tampa, Florida, is a distinguished hotel under the globally recognized Marriott International brand. Situated at 4200 Jim Walter Blvd, this upscale hotel promises a unique blend of luxury and local culture, catering to both business travelers and leisure guests. Offering sophisticated accommodations, modern amenities, and exquisite dining options, the hotel stands as a premier destination within Tampa, emphasizing exceptional guest experiences and personalized service throughout its facilities. As part of Renaissance Hotels’ commitment to reflecting the DNA of the neighborhoods they serve, the Renaissance Tampa International Plaza Hotel invites guests to explore and... Show More

Job Requirements

high school diploma or GED equivalent
less than 1 year related work experience
no supervisory experience
ability to work daytime shifts
capable of standing, sitting, and walking for extended periods
ability to lift and move up to 25 pounds independently and 50 pounds with assistance
willingness to adhere to all company policies and procedures

Job Qualifications

high school diploma or GED equivalent
less than 1 year related work experience
no supervisory experience
ability to engage with guests professionally
strong communication skills
physical ability to perform duties requiring standing and lifting
commitment to maintaining professional appearance and demeanor

Job Duties

set tables to ensure readiness for guest service
communicate effectively with kitchen staff regarding orders and special requests
interact with guests to provide attentive and courteous service
serve food and beverages promptly and accurately
clean and organize work areas and supplies to maintain hygiene standards
manage menu reading and verification to assist guests accurately
adhere to company policies and uphold quality and safety standards

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

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