Guest Service Associate/Cashier - Part-Time

Global Partners is a well-established company with a rich history dating back to 1933. As a Fortune 500 company, Global Partners has proudly served communities across the nation for over 90 years. The company operates in the energy and retail sectors, focusing on fueling communities responsibly and sustainably. Central to their philosophy is the belief that business starts with people, which is reflected in their commitment to customers, guests, communities, and employees alike. This dedication is embodied in the "Global Spirit," a core value that drives the company’s success through grit, passion, and purpose, emphasizing anticipation of needs, building lasting relationships, and creating shared value for all stakeholders.

Joining Global Partners as a Guest Service Associate means becoming part of a team that values hospitality, operational excellence, and community engagement. This full-time role offers a pay range of $11.77 to $14.98 per hour, with the final salary depending on experience, skills, and geographic location. The Guest Service Associate is a frontline ambassador responsible for delivering top-notch guest experiences and supporting the smooth operation of the store. This position involves greeting guests warmly, ensuring a welcoming shopping environment, and maintaining high standards of safety, security, and quality in store operations.

Key responsibilities include operating the point of sale system according to corporate standards, managing cash and inventory for products like lottery tickets and tobacco, and performing housekeeping tasks such as cleaning and restocking to maintain store presentation. The role also involves communication with store management regarding guest needs and vendor concerns, checking in vendors, conducting gas tank inventory, and supporting merchandising projects. Guest Service Associates must be adaptable and willing to work flexible hours, including days, nights, weekends, and holidays, to meet the dynamic needs of the retail environment.

The position requires physical stamina and agility, including the ability to climb ladders, lift up to 25 pounds, and work in various temperature conditions, including outside and cooler areas. Reliable transportation is necessary as employees must be able to access all areas of the store freely and perform their duties efficiently and accurately. In addition to the core responsibilities, the Guest Service Associate plays an important role in supporting the onboarding and training of new hires, helping to ensure a cohesive and knowledgeable team.

Global Partners invests in its employees’ professional growth and well-being by providing competitive pay, comprehensive health benefits, and opportunities for career advancement. Employees enjoy medical, dental, vision, and life insurance coverage, along with wellness programs designed to support a healthy lifestyle. The company also offers a 401(k) plan with a matching component to help employees plan for their financial future. Tuition reimbursement is available after six months of service, demonstrating Global Partners’ commitment to lifelong learning and internal development. This comprehensive benefits package underscores the company’s focus on supporting long-term employee success.

The hiring process at Global Partners is designed to identify candidates with the passion and potential to thrive within the organization. Applicants can expect a thorough review of their qualifications, followed by virtual or in-person interviews as appropriate for the role. Global Partners values diversity and inclusion, fostering a workplace culture where all ideas and backgrounds are respected and encouraged. The company strictly adheres to equal opportunity employment practices, ensuring non-discrimination based on race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, veteran status, or any other protected status.

Global Partners is committed to compliance with all local, state, and federal regulations, including Massachusetts laws prohibiting the use of lie detector tests in employment decisions. This policy reflects the company’s dedication to ethical and respectful treatment of all employees and applicants. Overall, the Guest Service Associate role offers a rewarding opportunity to contribute to a respected company’s ongoing legacy while developing valuable skills in customer service, retail operations, and team collaboration.