GUEST SERVICE ASSOCIATE - Store 148

United Dairy Farmers (UDF) is a well-established company that operates a chain of convenience stores and gas stations primarily located in the Midwest. Known for its commitment to providing quality dairy products alongside other convenience store items, UDF has cultivated a reputation for delivering excellent customer service and a friendly, community-focused shopping experience. The company has been serving customers for decades, providing not only fuel and everyday essentials but also a unique offering of ice cream treats, shakes, malts, and other fresh dairy products. United Dairy Farmers blends traditional convenience store services with a distinct regional charm that sets it apart from competitors in the retail and fuel industries.\n\nThe company is currently seeking part-time Guest Services Associates to join their team. This role is vital to maintaining the high standards for which UDF is known, focusing on creating a welcoming and satisfying experience for every guest who walks through the doors. The position reports directly to the Store Manager and offers a flexible schedule with shifts potentially covering first, second, or third shifts, usually totaling 25 hours or less per week. Compensation for this role ranges from $12.50 to $14.50 per hour, making it an attractive opportunity for individuals seeking part-time employment with competitive pay.\n\nAs a Guest Services Associate at United Dairy Farmers, the core responsibility is to deliver the signature UDF Hi Five Guest Experience, which revolves around five key phases: Invited, Welcomed, Well-Served, Respected, and Fulfilled. This ensures every guest interaction is positive and leaves a lasting impression. Associates play a critical role in operational excellence by ensuring the store is prepared and presented well, anticipating guest needs, and delivering service that encourages repeat visits. The role requires honest and ethical behavior, compliance with all company policies, as well as adherence to state and federal laws and regulations.\n\nResponsibilities include hands-on customer service such as preparing and serving DipSide menu items including shakes, malts, ice cream cones, sundaes, and sodas, operating the cash register and gas console accurately by handling multiple forms of payment, maintaining inventory and store merchandising, and ensuring safety and security protocols are followed. Associates must remain vigilant to prevent theft and gas drive-offs, manage cash using prescribed procedures, and participate actively in store maintenance and cleanliness to enhance the guest environment. The position also requires accurate record-keeping and communication through reports, specifically the Customer First Document and time records.\n\nThis role is ideal for individuals who enjoy engaging with customers, take pride in their work environment, and are dependable team players. Physical requirements include the ability to lift moderate weights, tolerate varying temperatures especially when handling products in freezers or cold environments, and stand for extended periods. UDF values associates who contribute positively to the company’s welcoming culture and operational success. This part-time opportunity offers flexible scheduling that can accommodate students, parents, or others seeking supplementary income with a reputable company known for its community presence and employee-focused environment.