GUEST SERVICE ASSOCIATE - Store 075

Cincinnati, OH, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $12.50 - $14.50

Work Schedule

Day Shifts

Fixed Shifts

Benefits

Part-time schedule

Paid training

employee discount

Flexible Shifts

friendly work environment

Job Description

United Dairy Farmers (UDF) is a well-established convenience store chain that has been serving communities for over 80 years with a commitment to quality products and exceptional customer service. Known for its wide range of fresh dairy products, quick-service food items, and fuel services, UDF offers a convenient and friendly shopping experience. The company operates numerous stores, primarily across Midwest regions, emphasizing a community-oriented approach and a legacy of trusted service. UDF prides itself on fostering a positive work environment and delivering the signature Hi Five Guest Experience to every customer. This ensures that guests are invited, welcomed, well-served, respected,... Show More

Job Requirements

Must be at least 16 years old
ability to speak, hear and understand spoken English
ability to see well enough to operate store equipment including POS terminal and gas console
ability to check identification documents and use price book
ability to understand and operate all store equipment
ability to prepare DipSide items
ability to handle coins, currency, checks, credit transactions, coupons and food stamps
ability to recognize numbers and do arithmetic
ability to move merchandise to proper display areas
ability to clean counters and other surfaces
ability to tolerate exposure to temperatures as low as -30 degrees Fahrenheit for at least 2 minutes
ability to tolerate exposure to temperatures as high as 33 degrees Fahrenheit for at least 10 minutes
ability to raise at least 10 pounds from floor to height of 5 feet
ability to place a 21-pound package into a dip cabinet 3 feet above the floor

Job Qualifications

Ability to speak, hear and understand spoken English well enough to communicate effectively with customers
ability to see well enough to operate store equipment including POS terminal and gas console
ability to check identification documents and use price book
ability to understand operating instructions for store equipment
ability to prepare DipSide items using supplies from dip cabinets
ability to handle coins, currency, checks, credit transactions, coupons and food stamps
ability to recognize denominations and make accurate change
ability to recognize numbers, count and do arithmetic to complete required records
ability to move merchandise from storage to displays, freezers and milk box
ability to clean counters and other surfaces

Job Duties

Provide the signature UDF Hi Five Guest Experience
greet guests with a warm and authentic hello
ensure store is prepared and ready for guests at all times
anticipate needs of guests and provide assistance to ensure satisfaction
prepare shakes, malts, ice cream cones, sundaes, sodas and hand-packed containers
operate point of sale system and gas console accurately
register transactions including coins, currency, checks, credit cards, coupons and food stamps
stock shelves, displays, milk box and freezers
ensure dip cabinet is filled and looks presentable
maintain stock rotation and check expiration dates
maintain awareness of guests to minimize shoplifting and gas drive-offs
control cash levels using proper drop procedures
perform vendor log-in
follow Tobacco/Alcohol Management and Robbery/Violence Deterrence programs
keep store and parking lot clean and organized
clean store equipment
monitor product and refrigeration equipment temperatures
complete time records and Customer First Document accurately
perform other duties as assigned by management

Job Criteria

Experience

No experience required

Job Location

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