Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $12.50 - $14.50
Benefits
Part time schedule
competitive pay
Employee Discounts
Paid training
Flexible Hours
Career advancement opportunities
Safe working environment
Job Description
United Dairy Farmers (UDF) is a well-established convenience store and quick-service restaurant chain known for its commitment to quality, customer service, and community engagement. Founded with the goal of providing fresh dairy products and a friendly shopping experience, UDF has expanded its offerings over the years to include a wide variety of food, beverages, and essential convenience items. The company operates stores across several states, creating a trusted brand recognized for its dedication to the customer experience and operational excellence. UDF prides itself on fostering a welcoming environment where every guest feels valued and appreciated, consistently delivering high-quality products and exceptional service.
The Guest Services Associate position at United Dairy Farmers is a vital role focused on enhancing the guest experience through the company’s signature Hi Five Guest Experience, which includes Invited, Welcomed, Well-Served, Respected, and Fulfilled phases. This role reports directly to the Store Manager and operates on a part-time schedule, typically 25 hours or less per week, with possible shifts during the 1st, 2nd, or 3rd shifts. Pay ranges from $12.50 to $14.50 per hour, making it an accessible opportunity for individuals seeking flexible work hours while gaining customer service experience in a fast-paced retail environment.
As a Guest Services Associate, the successful candidate will be responsible for greeting guests warmly and authentically, preparing and serving popular items like shakes, malts, ice cream, yogurt, sundaes, and beverages. They will operate the point-of-sale system efficiently to handle transactions with accuracy and care, including managing cash, credit, coupons, and food stamps. Stocking shelves, displays, and refrigeration units to maintain an inviting and well-organized store layout is another essential duty.
Safety and security are paramount; hence, associates must remain vigilant to prevent theft or gas drive-offs and follow procedures related to tobacco and alcohol sales, robbery deterrence, and overall loss prevention. Additionally, maintaining the cleanliness and safety of the store and its parking lot, monitoring equipment temperatures, and keeping accurate records relative to operations and customer service are integral to the role.
This position requires strong communication skills, basic math proficiency, and the physical ability to perform tasks such as lifting, stocking, cleaning, and enduring variable temperatures, particularly in refrigerated or outdoor environments. Being at least 16 years old is mandatory to apply.
United Dairy Farmers values employees who embody integrity, honesty, and a strong work ethic, ensuring compliance with company policies, laws, and regulations. This role offers the chance to develop skills in customer service, teamwork, and retail operations within a supportive and community-centered company, making it an excellent entry-level opportunity or part-time job for students, retirees, or anyone looking to engage with customers in a positive setting.
The Guest Services Associate position at United Dairy Farmers is a vital role focused on enhancing the guest experience through the company’s signature Hi Five Guest Experience, which includes Invited, Welcomed, Well-Served, Respected, and Fulfilled phases. This role reports directly to the Store Manager and operates on a part-time schedule, typically 25 hours or less per week, with possible shifts during the 1st, 2nd, or 3rd shifts. Pay ranges from $12.50 to $14.50 per hour, making it an accessible opportunity for individuals seeking flexible work hours while gaining customer service experience in a fast-paced retail environment.
As a Guest Services Associate, the successful candidate will be responsible for greeting guests warmly and authentically, preparing and serving popular items like shakes, malts, ice cream, yogurt, sundaes, and beverages. They will operate the point-of-sale system efficiently to handle transactions with accuracy and care, including managing cash, credit, coupons, and food stamps. Stocking shelves, displays, and refrigeration units to maintain an inviting and well-organized store layout is another essential duty.
Safety and security are paramount; hence, associates must remain vigilant to prevent theft or gas drive-offs and follow procedures related to tobacco and alcohol sales, robbery deterrence, and overall loss prevention. Additionally, maintaining the cleanliness and safety of the store and its parking lot, monitoring equipment temperatures, and keeping accurate records relative to operations and customer service are integral to the role.
This position requires strong communication skills, basic math proficiency, and the physical ability to perform tasks such as lifting, stocking, cleaning, and enduring variable temperatures, particularly in refrigerated or outdoor environments. Being at least 16 years old is mandatory to apply.
United Dairy Farmers values employees who embody integrity, honesty, and a strong work ethic, ensuring compliance with company policies, laws, and regulations. This role offers the chance to develop skills in customer service, teamwork, and retail operations within a supportive and community-centered company, making it an excellent entry-level opportunity or part-time job for students, retirees, or anyone looking to engage with customers in a positive setting.
Job Requirements
- Must be at least 16 years old
- ability to speak hear and understand spoken English well enough to communicate effectively with customers
- ability to see well enough to operate store equipment including POS terminal gas console check identification documents and use price book
- ability to understand operating instructions for store equipment and to operate all store equipment
- ability to prepare DipSide items using supplies located in dip cabinets
- ability to handle coins currency checks credit transactions coupons and food stamps recognize denominations and accurately make change
- ability to recognize numbers count and do arithmetic well enough to complete required records
- ability to move merchandise from storage to shelves displays freezers milk box and place for proper display
- ability to clean counters and other surfaces
- ability to tolerate exposure to temperatures as low as minus 30 degrees Fahrenheit for at least 2 minutes
- ability to tolerate exposure to temperatures as low as plus 33 degrees Fahrenheit for at least 10 minutes
- ability to raise at least 10 pounds from floor level to a height of 5 feet
- ability to place an 8 x 10 x 10 package weighing 21 pounds into a dip cabinet the top of which is 3 feet above the floor
Job Qualifications
- Ability to speak hear and understand spoken English well enough to communicate effectively with customers
- ability to see well enough to operate store equipment including POS terminal gas console check identification documents and use price book
- ability to understand operating instructions for store equipment and to operate all store equipment
- ability to prepare DipSide items using supplies located in dip cabinets
- ability to handle coins currency checks credit transactions coupons and food stamps recognize denominations and accurately make change
- ability to recognize numbers count and do arithmetic well enough to complete required records
- ability to move merchandise from storage to shelves displays freezers milk box and place for proper display
- ability to clean counters and other surfaces
- ability to tolerate exposure to temperatures as low as minus 30 degrees Fahrenheit for at least 2 minutes
- ability to tolerate exposure to temperatures as low as plus 33 degrees Fahrenheit for at least 10 minutes
- ability to raise at least 10 pounds from floor level to a height of 5 feet
- ability to place an 8 x 10 x 10 package weighing 21 pounds into a dip cabinet the top of which is 3 feet above the floor
Job Duties
- Provide the signature UDF Hi Five Guest Experience greeting guests with a warm authentic hello
- prepare shakes malts cups cones of ice cream yogurt sundaes sodas and hand-packed containers
- operate point of sale system and gas console accurately register transactions handle coins currency checks credit card transactions coupons food stamps and make change
- stock shelves displays milk box and freezers fill dip cabinet keep coffee pots and ice dispensers full ensure proper stock rotation check for out of code dates
- maintain awareness of guests in store and on lot to minimize shoplifting and gas drive-offs follow cash control and tobacco alcohol management robbery deterrence programs
- keep store and parking lot safe clean and organized clean store equipment monitor product and refrigeration equipment temperatures
- accurately complete time records and customer first document
- perform other duties as assigned by management
Job Criteria
Experience
No experience required
Job Location
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