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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $23.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Equal employment opportunity
Job Description
Asbury Communities, Inc. is a well-established organization focused on delivering exceptional service in the hospitality and senior living sectors. Known for its commitment to providing high-quality experiences to residents and guests, Asbury Communities integrates compassion, professionalism, and innovation throughout its operations. Their values emphasize creating a warm and welcoming environment where each guest and resident feels valued and cared for. The company embraces diversity and equal employment opportunities, ensuring an inclusive workplace that respects all individuals. Operating with integrity and a passion for excellence, Asbury Communities contributes significantly to improving the quality of life of those they serve.
The ... Show More
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Job Requirements
- Minimum of one year experience in a guest service or similar role
- Strong communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Proficiency with hotel management software and basic computer applications
- Customer-focused attitude
- Availability to work full-time
- High school diploma or equivalent
Job Qualifications
- One year experience in a similar role
- Strong interpersonal and communication skills
- Ability to handle multiple tasks efficiently
- Familiarity with hotel management systems
- Basic computer skills
Job Duties
- Welcome guests upon arrival
- Facilitate efficient check-in processes
- Provide room keys
- Ensure accurate and timely check-out procedures
- Address guest inquiries, concerns, and requests promptly and professionally
- Provide information about hotel services, local attractions, and amenities
- Manage room reservations and confirm guest details
- Assist in room assignments ensuring accuracy and alignment with guest preferences
- Handle and resolve guest issues, complaints, or challenges
- Serve as a communication hub between guests and various hotel departments
- Maintain accurate records of guest interactions
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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