Guest Service Agent (7am-3pm, 3pm 11pm) - Part-Time $17-$18/hour

Concord Hospitality is a distinguished company in the hotel and hospitality industry, renowned for its commitment to excellence and its supportive, inclusive workplace culture. Established on five foundational Cornerstones—Quality, Integrity, Community, Profitability, and Fun—Concord Hospitality places a strong emphasis on creating a rewarding and engaging work environment for all its associates. The company manages a collection of hotels that focus on delivering outstanding guest experiences through dedicated service and attention to detail. Concord Hospitality not only provides high-quality accommodations but also fosters employee development by offering training, career advancement opportunities, and support for diverse talent. Known for its strong community involvement and operational excellence, Concord continues to grow while maintaining a reputation as a great place to work for all team members. The company values innovation, teamwork, and integrity in all facets of its operations, ensuring both guest satisfaction and associate success.

Concord Hospitality is currently seeking a dependable and service-oriented Night Auditor to join their team and provide exceptional guest service during the late shift. This full-time position involves handling front desk operations during overnight hours, monitoring hotel activity, and ensuring smooth night-time business processes. The Night Auditor plays a crucial role in maintaining a safe and welcoming environment for both guests and staff. In this role, the successful candidate will be responsible for completing all laundry duties, such as washing, drying, folding, and organizing linens and towels, while keeping the laundry area clean and orderly. They will also process credit card transactions, manage phone systems, handle reservations, and respond to guest inquiries promptly and professionally. Additionally, the Night Auditor will perform check-in and check-out procedures, verify and balance hotel room transactions, prepare folios for departing guests, and maintain the lobby's appearance. Monitoring hotel safety and overseeing emergency procedures during the night shift is another vital responsibility. The ideal candidate is expected to be detail-oriented, independent, and proactive, with a strong sense of responsibility and customer service focus. This role offers competitive wages along with comprehensive benefits for full-time associates, including medical, dental, and vision plans, life insurance, short and long-term disability options, and a 401(k) program with company match. Additional perks include tuition assistance, discounted room rates at Concord-managed hotels, and various opportunities for training, development, and career advancement. Working as a Night Auditor at Concord Hospitality is an excellent opportunity for individuals seeking to grow in the hospitality industry while contributing to a positive guest experience and supporting the company’s mission to be a great place to work for all.