Job Overview
Compensation
Salary
Up to $3,200.00
Benefits
Incentives
Work-life balance
career growth
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Job Description
Drury Inn & Suites located at 93 Wynn Drive NW, Huntsville, Alabama, is part of the esteemed Drury Hotels brand, known for its commitment to exceptional hospitality and guest experiences. Drury Hotels is recognized as an award-winning company, ranked among Newsweek's America's Greatest Workplaces 2025, celebrating a culture that values both its guests and team members. This establishment is a leading hotel in Huntsville offering comfortable lodging and exceptional services designed to provide a pleasant stay for both business and leisure travelers. Drury Inn & Suites emphasizes a positive work environment where employees are respected, supported, and recognized for their contributions. The company culture encourages career development, diversity, and work-life balance, which makes it a premier choice for hospitality professionals seeking long-term employment.
The position available is a Front Desk Agent role at Drury Inn & Suites, offering an exciting opportunity to serve as the welcoming face of the hotel. This role is integral to ensuring guests receive outstanding customer service from the moment they arrive until the time they depart. The chosen candidate will play a crucial role in managing front desk operations, including guest check-ins and check-outs, cash handling, maintaining guest records, and promoting hotel programs. Additionally, this position involves assisting with the hotel's breakfast and evening kickoff services, which include food preparation, service, and clean-up duties. The Front Desk Agent is expected to exhibit a professional, courteous, and friendly demeanor at all times to foster a warm atmosphere consistent with the Drury culture.
Drury Hotels offers a rewarding employment package including quarterly bonus opportunities up to $3,200 annually, flexible work schedules to support work-life balance, paid time off, and employee hotel discounts including free room nights. They provide comprehensive health benefits, such as medical, dental, and vision insurance, alongside life and disability coverage, and a Team Member Assistance Program to support well-being. Employees also have access to retirement benefits with company-matched 401(k) plans and continuous career growth opportunities through mentorship, cross-training, development plans, and management training programs. These benefits and growth paths highlight Drury Hotels' dedication to investing in its employees' success and satisfaction.
This full-time employment opportunity is perfect for individuals who enjoy working in a dynamic, guest-focused environment and aspire to grow within the hospitality industry. Drury Inn & Suites prides itself on fostering a workplace where each staff member's unique personality and positive attitude contribute to exceptional guest experiences. Immediate hiring is underway, inviting motivated candidates to join this friendly, fast-paced team and embark on a fulfilling hospitality career with one of America's most respected hotel brands.
The position available is a Front Desk Agent role at Drury Inn & Suites, offering an exciting opportunity to serve as the welcoming face of the hotel. This role is integral to ensuring guests receive outstanding customer service from the moment they arrive until the time they depart. The chosen candidate will play a crucial role in managing front desk operations, including guest check-ins and check-outs, cash handling, maintaining guest records, and promoting hotel programs. Additionally, this position involves assisting with the hotel's breakfast and evening kickoff services, which include food preparation, service, and clean-up duties. The Front Desk Agent is expected to exhibit a professional, courteous, and friendly demeanor at all times to foster a warm atmosphere consistent with the Drury culture.
Drury Hotels offers a rewarding employment package including quarterly bonus opportunities up to $3,200 annually, flexible work schedules to support work-life balance, paid time off, and employee hotel discounts including free room nights. They provide comprehensive health benefits, such as medical, dental, and vision insurance, alongside life and disability coverage, and a Team Member Assistance Program to support well-being. Employees also have access to retirement benefits with company-matched 401(k) plans and continuous career growth opportunities through mentorship, cross-training, development plans, and management training programs. These benefits and growth paths highlight Drury Hotels' dedication to investing in its employees' success and satisfaction.
This full-time employment opportunity is perfect for individuals who enjoy working in a dynamic, guest-focused environment and aspire to grow within the hospitality industry. Drury Inn & Suites prides itself on fostering a workplace where each staff member's unique personality and positive attitude contribute to exceptional guest experiences. Immediate hiring is underway, inviting motivated candidates to join this friendly, fast-paced team and embark on a fulfilling hospitality career with one of America's most respected hotel brands.
Job Requirements
- High school diploma or equivalent
- previous experience in customer service or hospitality preferred
- ability to work flexible hours, including weekends and holidays
- effective communication skills
- customer-oriented mindset
- proficiency in basic computer applications
- ability to handle money accurately and responsibly
- reliable and trustworthy
- capable of multitasking and working independently
Job Qualifications
- Warm and friendly manner in relating to and interacting with the public
- demonstrated attention to detail while handling multiple tasks simultaneously
- familiarity with handling money, making change, and using office machines in day-to-day activities
- ability to speak and receive direction (written and verbal direction) in English
- willingness and ability to work alone as scheduled
Job Duties
- Assist guests in a friendly, efficient, courteous, and professional manner
- perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution
- assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up
- present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers
- ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude
Job Criteria
Experience
No experience required
Job Location
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