Guest Service Agent

Atlantis Adventures is a premier travel and tourism company offering unique underwater experiences across the Hawaiian Islands, including Oahu, Maui, and the Big Island. Known for their engaging and adventurous tours beneath the sea, Atlantis attracts guests seeking memorable, world-class aquatic encounters. With a commitment to excellence and guest satisfaction, the company fosters an environment where passionate individuals can thrive while contributing to the tourism industry's vibrancy. Atlantis Adventures is deeply dedicated to providing superior customer service, ensuring each visitor's experience is enjoyable, safe, and unforgettable. The company supports its employees by offering comprehensive benefits, including health and dental insurance, life insurance, long-term disability insurance, holiday pay, paid personal leave, and a 401(k) retirement savings plan. They require work authorization for the USA and do not assist with relocation to Hawaii, emphasizing their focus on sourcing local or authorized candidates who are eager to join a dynamic team in a unique work environment. Interested applicants are encouraged to apply online by submitting a resume or emailing their resume to the company's human resources department, highlighting their readiness for a career in the fast-paced travel and tourism sector.

The Guest Service Agent position at Atlantis Adventures, based at their outdoor kiosk on the property of Hilton Hawaiian Village in Oahu, offers an exciting opportunity for individuals looking to engage directly with visitors in a lively and fast-moving environment. As a full-time role paid at $18 per hour, this position requires a dependable and enthusiastic team player who excels in guest relations. The ideal candidate enjoys continuous interaction with guests, remains kind and courteous under pressure, and can maintain a calm and friendly demeanor amid the activity. Key responsibilities include managing reservations, processing guest check-ins, handling payments, and overseeing voucher transactions, demanding strong sales skills and computer literacy. The role is on-site and includes work on weekends and holidays, reflecting the company's commitment to serving guests whenever needed. This position is an excellent fit for those passionate about travel, tourism, and aquatic adventures, ready to contribute positively to an energetic team while growing their career in a rewarding industry.